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Director - Business Process Improvement (Accounting)

Сфера деятельности: Finance & Controlling

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Saint Petersburg, FL

Страна: United States


L’Oreal Accounting Shared Services – St. Petersburg, FL

L’Oréal leads the world of beauty with 36 global renowned brands such as L’Oreal Paris, Maybelline, Lancôme, Ralph Lauren, Matrix, Redken, Carol’s Daughter, Skinceuticals, Essie, Kiehl’s, YSL, NYX Professional Make Up, Urban Decay, Mizani, and Clarisonic.  With 29.87 billion in annual sales and record operating margin in 2019 at 18.6% of sales. We have a presence in 150 countries, over 497 registered patents, launching over 500 products a year and 3.3% of its consolidated sales invested into its world-wide research facilities, L’Oréal is a technologically advanced company which manufactures and supplies over 4.5 billion units annually to the world. 

We are the Accounting team at the L’Oreal Shared Services located in St. Petersburg, FL. We lead the completion of all the critical accounting transactions. We ensure the compliance of our methods and processes, and develop the reports that are used to share our results globally. We are always aiming to reach even greater heights in terms of accuracy and timing and are looking for exceptional Accounting professionals like you.  Opportunity: Come join our dynamic team! We are currently actively looking for a:


Job Summary

  • Report to the head of the Accounting Shared Service Center (SSC)
  • Ensure continuous improvement within the SSC and work closely with SSC managers
  • Analyze the differences, propose, initiate, lead and drive any process improvements: defining, supervising and leading the project plan and roll-out of necessary initiatives
  • Organize and lead trainings for Accounting and/or Treasury teams relating to process changes and improvements
  • Manage and organize the relationship and the communication with IT department
  • Liaise with Group and Division project teams
  • Be in charge of group projects implementation within the SSC
  • Manage impacts of local projects on the SSC
  • Be in charge of SOPs, KPIs and SLAs update

Business Process improvement

  • Be actively involved in Accounting projects to ensure continuous improvement:
  • Define with managers the planning for projects implementation within the SSC
  • Prepare action plans to be reviewed with the SSC director
  • Follow the budget allocated to accounting projects
  • Estimate the workload for each accountant in collaboration with managers and chief accountant
  • Prepare status meetings and other committees related to accounting projects
  • Be in charge of project communication within the SSC
  • Be in charge of User Acceptance Tests (UAT)
  • Ensure project implementation follow-up
  • Manage the relationship with IT department: planning organization, resources, budget, communication
  • Ensure that appropriate accounting standards are applied
  • Update standard operating procedures (SOPs) before submitting to SSC director for validation
  • If applicable, be in contact with external consultants that could participate to projects implementation in the SSC

KPIs management

  • Monitor with other managers Group KPIs and propose action plans
  • Produce SSC KPIs and liaise with managers to define/ review action plans
  • Interpret, explain and drive performance for assigned projects
  • Facilitate ad-hoc analyses and insights on specific project issues

Accounting internal control

  • Make sure that internal control rules are applied in projects
  • Ensure legal requirements respect and service quality

IT management

  • Supervise the proper functioning of SSC IT systems and the master databases maintenance
  • Supervise any SSC IT related issue and coordinate with the Group IT Department for resolution
  • Supervise IT needs and IT initiatives provided by SSC operations and coordinate, with the Group IT Department, solution prioritization and implementation (business needs, testing)


§  BA / BS degree required, preferably in computer science, engineering, Finance or Accounting

  • 5-7 Years of experience supporting Business Improvement Initiatives and Project Management
  • Proficiency in
    • Finance & Accounting
    • IT
    • Project Management
    • Managerial experience
  • Experience in shared service center desirable
  • Experience in a multinational company desirable
  • Experience with process improvement methodologies (incl. process design, lean, 6 sigma)
  • Good knowledge of accounting rules, standards and regulations
  • Good knowledge of accounting processes and internal control principles
  • Respects deadlines and manages priorities
  • Effective communication – comfortable in presenting and explaining results to several counterparts (CFOs, Chief accountant)
  • Ability to perform analyses regarding monthly, quarterly and annual reporting
  • Like to manipulate a lot of data
  • Must possess strong analytical and problem solving skills; business acumen; leadership skills; oral and written communication skills; and excellent interpersonal skills
  • Ability to thrive in a dynamic, collaborative and fast-paced work environment
  • Special projects as required
  • Travel to New Jersey and Montreal, Canada is required (Approx. 5%)


  • Strong Knowledge of ERP (SAP)
  • Project Management tools & methodology
  • Process Improvement methodologies
  • Solutions & Technology knowledge (Automation, PowerBI, Readsoft)
  • Change Management
  • Microsoft Office 365 (Mastering)


  • SSC experience is appreciated
  • Team management experience is mandatory
  • Teamwork and knowledge sharing
  • Ability to perform appropriate controls
  • Ability to communicate (coach teams, mentor and guide)
  • Service Management experience is appreciated
  • Ability to work in groups and delegate tasks
  • Ability to multi-task
  • Ability to enforce compliance on processes and accounting rules
  • Change management experience / Growth mindset

We offer excellent benefits including health insurance, dental insurance, profit sharing bonus, 401K, pension plan, summer hours, free goods allowance, work from home benefits and many more. We are looking for strong accountants interested in a long-term career with the #1 beauty company in the world!

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email  USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.