Функция: Коммуникации

Тип занятости: Полный рабочий день

Место расположения: UK - England - London, Hammersmith

Страна/область: United Kingdom

Employee Communication & Reputation Manager

Corporate Affairs




The role of Employee Communication & Reputation Manager is a key role within the UK and Ireland subsidiary of the L’Oréal Group, the world’s number one beauty company.  Based in the Corporate Affairs team, this role is responsible for developing and delivering an internal communications strategy to drive employee engagement, and to help drive the external reputation of L’Oréal as a great place to work.


The Employee Communication & Reputation Manager will join an in-house team, working closely with a variety of stakeholders and partners to help protect and build L’Oréal corporate reputation. 


Purpose of your role:


The role will focus on delivering a programme of internal communications activities including operational updates, leadership communications and finding new ways to engage employees in company strategy.  The role will also work to drive the external reputation of the company as a great place to work, through leveraging employee advocates and delivering workplace-related coverage.


Your key job accountabilities:


  • Develop and deliver an internal communications calendar of activities, maximising assets from across the business

  • Management of internal communication channels including Ethics Day, Citizen Day, internal newsletters, internal advertising, L'Oréal Connects (all employee event)

  • Work with corporate functions and divisions to manage air traffic control and offer expertise for communications projects

  • Partner with Human Resources to drive employee advocacy as a reputation driver and recruitment tool

  • Define drumbeat of ‘workplace’ related stories to drive external reputation of L’Oréal as a great place to work

  • Work with the International communication team in Paris to input and roll out into global programmes

  • Support Corporate Affairs Director with leadership communication strategy and execution

  • Support other members of Corporate Affairs team as required on key projects e.g. FWIS and issues management

  • Manage internal communication network across remote sites

  • Input into ad hoc projects as required

  • People manager of one dedicated internal communications intern

  • Effective management of budgets, keeping in regular contact with Finance controllers


    The Opportunity:

    High levels of exposure to senior management and external stakeholders in the UK. A great opportunity to network across all divisions and functions, gaining deep levels of business insight.


    L’Oréal Benefits:


    Competitive salaries are offered based on individual experience and reviewed on an annual basis. There is also a profit share scheme which is paid annually as a bonus linked to turnover and profit, subject to the scheme rules. We offer 25 days annual leave on joining and this increases with service, in addition to eight days paid bank holidays. L’Oréal offers all employees the opportunity to join the contributory company pension scheme and life assurance scheme from day one and last but not least, significant discounts are offered across our employee product scheme.

    The network you would work with:


    In the UK, you will work closely with senior management, all corporate functions and divisions. 


    Internationally, you will have close relationship with Group internal communications team, while also liaising with the philanthropy, external affairs and sustainability teams.


    Qualifications / skills required:


  • Educated to degree level

  • Communication experience ideally gained in a leading agency and/or in-house

  • FMCG exposure is an advantage as is a passion for Beauty and/or internal communications

  • Excellent communication, negotiation and presentation skills

  • Ability to establish, exploit and influence effective networks at all levels  - excellent relationship building skills

  • Good event management skills

  • Strategic thinker with ability to move effortlessly between strategy, implementation and tactical opportunities

  • Ability to rapidly digest and distil complex issues and formulate strategy / responses

  • Confident, persuasive individual who is comfortable dealing with both the most senior stakeholders in the business and more junior colleagues

  • Great team player with positive and enthusiastic approach


    What we look for:


    You are a compelling communicator, relaying messages with conviction, style and charisma.  You’ve always been comfortable defending a point of view.  You’ll thrive on the challenges that an international environment brings.


    You set yourself demanding goals and demolish obstacles to achieve them. Focused on quality and attention to detail, you will not compromise standards.  You probably think of yourself as an entrepreneur.


    You define your own roles and constantly look for ways to exceed what has been asked.   A passion for exciting projects gives you the energy to succeed in a flexible, high-octane company.


    You value innovation as a business strategy.  You also try to keep up to the minute with current affairs and trends. Ultimately, you share our belief in flexibility as a way of life.


    You feel that you have an aptitude for our profession through a true sensitivity to our products & our market. 

    Passionate about beauty, you understand its meaning for well-being as well as aesthetic quality.

How do I apply?

To apply for a role with us please visit our careers page at https://loa.avature.net/careers/