Функция: Розничные операции

Тип занятости: Полный рабочий день

Место расположения: UK - England - Greater London

Страна: United Kingdom

Face Designer

Giorgio Armani Beauty is The Hot Premium Brand of the future. We are a leading luxury designer brand in flagship department stores with make-up and service as the competitive advantage.

 

A Face Designer will be responsible for representing Giorgio Armani Cosmetics as a true ambassador, offering our customers excellent service at all times. You must have a passion for make-up and have a proven track record of consistently achieving sales targets. You must be confident in educating customers on the latest make-up tips and techniques, and helping to promote brand awareness through in-store events.

 

Master Category Knowledge

·         Have a full understanding of all Giorgio Armani Cosmetics products and services

·         Attend, engage and participate in all brand training, and implement afterwards

·         Monitor Icon products on a daily basis

·         Be aware of competitor’s products and activity and have knowledge of account performance in relation to Department’s performance

·         Have detailed knowledge and awareness of the beauty market

·         Be able to offer a high level of expertise in terms of makeup techniques and personalised service

 

Execute Business & Operations

·         Be aware of account and personal targets and key performance indicator targets

·         Complete all personal paperwork accurately, legibly and on time

·         Be aware of and abide by store rules and regulations

·         Closely monitor stock levels, following retailer guidelines, raising issues to line manager

·         Offer creative ideas to generate new business; with focus on product launches and anniversaries

 

Drive Selling Process/Techniques

·         Deliver luxury service at all times, inviting customers back for a return appointment

·         Generate retail sales through the successful execution of in-store events and strengthen brand loyalty

·         Make appropriate, personalised product and sample recommendations

·         Have a strong focus on link selling and the recruitment of new customers

·         Use confident communication and presentation skills when dealing with customers

 

Foster Service Attitude

·         Shows passion for people and products

·         Follow grooming guidelines to promote the brand image

·         Maintain a clean and hygienic work area and adhere to hygiene rules

·         Master customer profiling

·         Be involved in outside demonstrations/events

·         Conduct business to business networking – building a new customer base

 

Leadership

·         Coaches peers

·         Foster team spirit

·         Leads by example

·         Share artistry know-how and experience

·         Works effectively with colleagues in store, in the field and in head office