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IT PMO Manager-Regional IT

Сфера деятельности: Tech

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Singapore

Страна: Singapore

Responsibilities and main missions:

The IT PMO Manager will be responsible of the governance of project portfolios and the implementation of zone IT Transformation program’s initiatives in North Asia (NA) and South Asia Pacific Middle East North Africa (SAPMENA).

Position requires close working relationships with Group/Zone hub IT teams, business partners, external partners and the NA &SAPMENA CIO Office Director

Key job accountabilities:

·        Animate IT governance,

·        Proactively manage business expectations and monitor customer satisfaction levels through relevant service metrics and measures,

·     Look after cross-functional IT management capabilities that enable both well-run IT operations (run the business) and new strategic business contributions (grow the business),

·        Strategically manage the Group's IT initiatives portfolio and consolidate requests,

·        Support the business on the monitoring and realization of the value delivered by IT Initiatives

·        Show sensitivity to the l'Oréal metier / Business,

·        Act as a proactive business partner: actively listen to internal/ external customers, articulate and clarify /translate customer needs into IT implications,

·        Demonstrate an ability to challenge strategic plans,

·        Own and facilitate the IT/Business global governance for the domain.

Key missions:

·        Drive and follow up transformation initiatives including IT Transformation Program (Beauty Tech)

·        Advocate the highest standards of IT Portfolio Management to ensure value creation for the Business

·        Provide effective communication across the Zone

·        Accelerate& animate CIO Office and Employee Experience’s activities

Experience and expected qualities:

·   Results-driven who has led a significant program within an organization through transformation and has delivered real change in relation to the employee community

·       Ability to analyze/ understand systems from the end-user perspective and how they can support business

·       Ability to balance the role of strategist with urgency to deliver results

·       Capability to contribute strategically as well as tactically and operationally

·       Background in –or good knowledge of – Communication and Learning function

·       Capacity to coordinate with other Corporate functions

·       Ability to promote new kind of services and/or transformation program internally

·       Minimum 10 years’ work experience, preferable with consulting background.

Technical skills:

  • ITSM/PPM tools (ServiceNow).
  • Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio
  •  Reporting tools (Power BI, …)
  • CMMI, ITIL, Project methodology
  • Agile methodology knowledge is a plus


  • Engineer degree
  • Strong experience as transformation program leader in an international environment
Experience in Digital or in FMCG are a plus