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Japan Brand E-Business Shop-In-Shop Project Manager(LUXE, Digital)

Сфера деятельности: Digital

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Tokyo

Страна: Japan

Implement the L’Oréal luxe Digital e-commerce strategy specifically focusing on e-commerce marketplace Shop-In-Shop business model. The position explores a way to reach new shoppers and accelerate online sales by managing a brand shop-in-shop day-to-day operation in an e-commerce marketplace.

KEY RESPONSIBILITIES

・Be owner of the full customer experience in the Shop-In-Shop business site experience, shopping experience including check-out, and unboxing experience
・Lead shoppers to our shop-in-shop and let them to explore and experience our brand by building and executing e-merchandizing strategy, which includes catalogue, trade, campaigns, promotions, sampling aligned with brand marketing plan
・Provide the best product content to engage shoppers with the brand and lead them to choose the right product to buy, which includes producing & maintaining brand and product page
・Win search results with brand and product related keyword on on-site search
・Follow brand HERO strategy and leverage it to maximize the brand shop-in-shop exposure
・Use e-mail marketing to access new and activate repeat shoppers
・Track and analyse key customer metrics / site metrics / competitor trend
・Explore and find golden rules to win in an e-commerce platform

RELATIONS

・Partner closely with SHU brand & SHU e-BTQ representative (internal)
・Partner closely with local supply chain and IT team (internal)
・Partner closely with e-commerce platform team (external)

CORE Skills & Experience

・More than 5-year experience in E-commerce shop management who has mastered merchandizing briefs on Rakuten Ichiba, Yahoo!shopping or Amazon marketplace
・Experience on co-working with supply chain, customer care and IT team
・Experience across multiple Digital channels including search, social, email, display, video etc.
・Project management skill
・Sensitivity toward details
・Agility and flexibility in complex situation
・Strong interpersonal skills and highly collaborative personality
・Luxury business fit and understanding
・Native Japanese and business level English