Функция: Розничные операции
Тип занятости: Частичная занятость
Место расположения: California - Santa Clara
ABOUT NYX COSMETICS
NYX Cosmetics, named after the Greek goddess who ruled the night and symbolized beauty and power, is known for high-quality, professional makeup at accessible prices. A leader in the massive color cosmetics industry, NYX is defined by exceptional quality products with rich pigments and high payoff. Featuring a range of classic, seasonal, and on-trend cosmetics, NYX is a must-have among beauty lovers and professional makeup artists. The brand began with artistic inspiration, a single product and a vision. While headquartered in the heart of Los Angeles, NYX is a global brand available in over 70 countries at thousands of retailers consisting of specialty beauty and fashion stores, freestanding shops, and beauty supply stores as well as on www.nyxcosmetics.com.
The Key Holder assists the Store Manager and Assistant Store Manager in motivating and inspiring the team to achieve store productivity goals. The Key Holder also provides a strong leadership presence in the store, while ensuring that all customers receive good service and quality merchandise.
KEY JOB ACCOUNTABILITIES
· Assists Store Manager and Assistant Store Manager in responsibility for the store.
· Consistently creates a welcoming environment for the customer by greeting and assisting as well as quickly responding to customer inquiries and needs.
· Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.
· Assists in planning, and execution of all merchandising direction, campaigns, and sales promotions.
· Ensures staff is trained and knowledgeable in beauty, customer service, merchandising and operations.
· Forecasts/reforecasts business, focusing on productivity to meet sales goals.
· Enforces all company policies and procedures, including health, safety, and security.
· Manages store controlled expenses to budget, identifying opportunities to increase contribution.
· Manages and controls shrink.
· Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.
· Assists Store Manager in driving customer loyalty and creates relationships with local community.
· Ensures all pricing, signage, and displays are correct at all times.
· Maintains acceptable levels of merchandise based on turn at all times.
· Performs all duties as directed by supervisor.
· Strong verbal and written communication skills.
· Cosmetic experience and clientele experience a plus.
· Excellent client service, communication and organization skills.
· Possess strong interpersonal skills to communicate with confidence to both internal and external customers.
· Passion for beauty