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Kiehl's Since 1851 - Sr Manager, Retail Operations

Сфера деятельности: Retail

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения:

Страна: United States

Job Summary:

Reporting to the AVP of Retail Operations, the Senior Manager of Store Operations and Asset Protection oversees day-to-day loss prevention efforts to safeguard company assets, minimize shortages and reduce fraud.

Duties & Responsibilities:

Develops and delivers loss prevention training program for store associates.
Ensures that security equipment such as alarms and cameras are in working order.
Identifies, recommends, and implements systems to minimize loss of merchandise, money, or other company assets.
Conducts Operational Assessments and investigates sources of known losses.
Monitors inventory adjustments to identify shortage trends.
Reviews Exception Reports to identify theft, fraud or training gaps.
Investigates external theft incidents and suspicious customer activity.
Conducts internal theft and/or fraud investigations including conducting integrity interviews.
Conducts periodic visits to stores with focus on high-risk locations.
Assists and supports the AVP of Retail of Operations with writing, editing and maintaining effective Policies & Procedures.
Leads the Monthly Audit Meeting and presents content to key partners based on previous month’s Loss Prevention activity.
Directs and supports stores on Operational processes such as Return-To-DC, Transfers, and ordering of supplies.
Leads interactions with Armored Car, Alarm, CCTV and Security vendors.
Performs other duties as needed.


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.