PMO for IT Operations

Organization:

L’Oréal is present in 140 countries on five continents. For more than a century, L’Oréal has devoted itself solely to one business : beauty; it is now the industry world leader with €26,2 billion consolidated sales (in 2017).

The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. To achieve this ambition, L’Oréal can rely on the support of a performing IT team.

DSIO’s purpose is to answer and anticipate business expectations efficiently by deploying and developing IT solutions across the world.

Context:

As part of the IT Transformation Program, the Project Management Office is looking for new talents.

Responsibilities and main missions:

The PMO will be accountable of project activity monitoring for DSIO department. He provides to the Management an accurate visibility on activity to drive arbitration and quick decisions on projects, staffing and budget.

He will also be responsible for PPM initiatives implementation in DSIO.

Position requires strong background on PPM tools and project management practices.

Knowledge on ServiceNow would be a plus.

Close working relationships with Group/Zone IT teams, DSIO teams and external partners are needed.

Key job accountabilities:

• Follow the progress of DSIO projects (actuals, ETC, planning, milestones and risks),
• Provide KPI on a monthly basis,
• Deliver and share with Management an accurate overview of all projects in the DSIO portfolio
• Support users and project managers on tools and documents/deliverables to use
• Coach DSIO teams on best practices in project management
• Participate in the design of the future PPM solution by reflecting and defending the user needs (the solution will cover the following processes : time management, project management, capacity planning, budget and portfolio management)
• Define and coordinate the rollout of the PPM solution at DSIO
• Provide analysis and ad-hoc reports to teams and management if needed
• Liaise with the DSIO IT teams and Global IT teams concerning PPM initiatives

Skills

Experience and expected qualities :

• Graduated from an engineering school or university,
• 5 years of experience at least on a similar function,
• Solid background in project management, using traditional methods but also Agile approach                         
• Rigorous approach,
• Strong analytical and synthesis skills,
• Good communication,
• Strong organizational and time management skills,
• Ability to report status to Management Committee,
• Have a customer focused attitude,
• Transversal management experience

Technical skills :

• PPM tools (ServiceNow is a plus),
• Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word, Visio),
• Reporting tools (Power BI, …),
• Project methodology and Agile methodology

Other skills :

·         Good English language skills