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Kiehls Boutique Manager

Сфера деятельности: Retail Field

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Auckland

Страна: New Zealand

ABOUT THE JOB

  • Lead by example by inspiring and developing your team to deliver outstanding customer service both instore and online (OXO)
  • Set, drive and motivate your team to achieve OXO sales targets and retail KPI’s
  • Demonstrate extensive product knowledge to deliver 5-star customer experience
  • Manage and oversee all operational functions of the boutique
  • Work closely with the Retail and Education Manager and track to achieve sales objectives and business plans

ABOUT YOU

  • You are experienced in a similar role within the beauty industry with the drive to achieve online + offline retail objectives
  • Digital savvy – proven experience in interacting with customers via multiple channels, you have the ability to foster seamless online and offline services, and the agility to move between the two channels
  • Enjoys beauty tech and providing the very best customer experience
  • Ability to support brand expression and individual brand image guidelines
  • Strong management skills to lead and inspire your team instore and virtually
  • Experience in retail store management
  • You enjoy coaching and mentoring your team, and lead their engagement with learning platforms  
  • Confident communicator with great people skills
  • Able to work with budgets and business plans