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Customer Care Representative - Fixed Term

Сфера деятельности: Administrative & Assistantship

Тип должности: Fix Term

Тип занятости: Full - Time

Место расположения: Auckland

Страна: New Zealand

Customer Care Superstar wanted to work closely with our valued clients and internal stakeholders to provide exceptional customer service. Build solid professional relationships with in a varied, challenging and fast-paced environment. This is a fixed term position until December 2021, with a view to permanent.


·         Order processing (Phones and Email)

·         Answering queries from customers (internal and external)

·         Delivering exceptional customer service

·         Accurate processing of returns and credits

·         Building strong relationships with internal stakeholders

·         Ad hoc administrative tasks as required.


  • At least 2 years’ experience in a Customer Care Role.
  • Professional and friendly telephone manner. Contact Centre experience preferred
  • Customer driven with a proactive and positive attitude.
  • An eye for detail.
  • The ability to meet deadlines, take ownership and accountability of your work.
  • Collaborative work style as you will be part of a team.
  • Excellent interpersonal and communication skills.
  • Accurate data entry skills, a good working knowledge of Excel and preferably experience using SAP.