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Customer Care Representative - 12 Months Fixed Term

Сфера деятельности: Supply Chain

Тип должности: Fix Term

Тип занятости: Full - Time

Место расположения: Auckland

Страна: New Zealand

ABOUT THE JOB

  • Order processing (Phones and Email)
  • Answering queries from customers (internal and external)
  • Delivering exceptional Customer Service
  • Accurate processing of Returns and Credits
  • Building strong relationships with Internal stakeholders
  • Ad hoc administrative tasks as required

ABOUT YOU

  • At least 2 years’ experience in a Customer Care Role.
  • Professional and friendly telephone manner (Contact Centre experience preferred)
  • Customer driven with a proactive and positive attitude
  • An eye for detail
  • The ability to meet deadlines
  • Takes ownership and accountability of your work
  • Collaborative work style as you will be part of a team
  • Excellent interpersonal and communication skills
  • Accurate data entry skills, a good working knowledge of Excel and preferably experience using SAP
Applicants must have full working rights within New Zealand.