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Regional B2B Project Manager and Service Manager

Сфера деятельности: Information Systems

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Singapore

Страна: Singapore

Are you passionate about project management and digital transformation?


Then joining the Regional L'Oréal Consumer Product Division might be the opportunity that you've been looking for!


We wake up every morning because there is excitement in knowing that everyone we work with has a tremendous impact on a larger vision. We empower billions of people to be the canvas for self-expression inspiring confidence and self-belief every day. When they feel good, we feel good. It's contagious! That’s why we surround ourselves with other 82 000 L'Oréal driven thinkers and doers to spark innovation and build a true leading brand powerhouse offering beauty for all across 36 international brands and 140 countries.When we create a product or experience that makes our hearts beat faster, we know we’re onto something. Something that will win the hearts and minds of another billion.L’Oreal group’s success is built upon the collaboration of brilliant minds. To enable a fast growing business and continuous investment in our employees, HR operations plays a fundamental role when it comes to managing trends, mobility and HR information system.


Now we are looking for an ambitious project & Service Manager to be responsible to transform the business in a way of 1)help solve business issues with IT, 2)modernize B2B business model and business process, and 3)improve productivity.


You will…

  • Run projects as Project Manager following L’Oreal Project Management methodology, collaborating with countries, zone and group.
  • Participate in the definition of the business case, cost model and overall objectives for the project/program.
  • Define and monitor the project/program plan, budget, KPI’s and metrics, activities, methodologies, resource and responsibilities allocation (internal/external).
  • Define the implementation strategy of the program/project and supervise the change management activities including training, user support and communication.
  • Track project/program risks and decide on corrective measures and/or any trade-offs needed to achieve objectives and minimize delays and costs.
  • Define and review SLAs and oversee performance
  • Lead as example / Coach the team to follow recommend methodology and best practice.
  • Closely collaborate with Global IT, APAC regional IT and country IT to deliver the above activities/tasks/outcomes
  • Influence media and promotion plans
  • Lead market research plans

You have…

  • Bachelor degree in Information Technology, Software Engineering, IT Management or IT related major.
  • Minimum 5-10 years’ experience within IT department or equivalent positions and preferably 2 years in regional capacity.
  • FMCG/Retail experience is preferred
  • Familiar with ERP, SFA, Business Planning, eCommerce, or Sales or Marketing function/division projects experience preferred
You are…

  • Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
  • Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.
  • You. You’re real. And you’re true to yourself. We cherish and celebrate diversity so you’ll feel right at home whoever you are.