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Amazon Senior Ecommerce Manager

Сфера деятельности: Sales & Business Development

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: London

Страна: United Kingdom

Amazon Senior Ecommerce Manager

Professional Products Division

L’Oréal is The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. This year we were also named one of the world’s ​

Senior E-Retail Account Manager PPD ​

In this strategic role, you will be the Amazon expert across the Professional Products Division and will pro-actively drive profitable growth.  By collaborating with the Key Account teams, you will build and elevate the professional hair experience on Amazon.​

You will have strong commercial acumen with in-depth P&L understand in addition to being creative with a proven ability of driving your ideas forward.  ​

The role reports into the Director of E-Commerce PPD, working across all PPD brands. In this role, you will ensure excellent customer service is delivered consistently. You will be responsible for growing L’Oréal’s E-Retail business. You will use a collaborative approach, striving towards mutually beneficial outcomes. ​

You will be accountable for the turnover delivery and activation of sell out plans by brand. You will work with the PPD General Managers and finance to make profitable investment and improve the gross margin. In addition, you will work closely with the marketing and digital teams to ensure that the vision, mission, and strategic pillars are properly implemented within your accounts.​


Establish L’Oréal as a best in class supplier which Amazon will see as first choice to work with online.​

Negotiate and align joint business plans with e-retailers to create strong relationships with regular reviews of joint KPIs.  ​

Work closely with our General Managers and our retailers to improve the performance of our categories online.  Gain category captaincy by leveraging promotions, media, partnership marketing, events, and other levers.  .​

Create and elevate our professional differentiation online and develop omni-channel activation plans.​

Collaborate with the L’Oreal divisions and corporate functions to deliver efficient and innovative activation plans.​

Be an expert of e-Commerce best practices both internally and externally.  Coach and transfer expertise to others internally to ensure e-retail forms part of their retail plans.​

Develop close working relationships with retailer content teams to ensure that our products are shown in the best possible way online and are easier to purchase. Negotiate best in class discoverability and visibility on our products.​

Develop and share qualitative content with our online partners and propose value added services to reach a sufficient display of services including videos and consumer reviews.​

Provide feedback and revised proposals on how we can improve our bases sales within e-retailers​

Monitor our e-Commerce performance through KPIs, such as accurate sell-in sell-out forecasting, anticipating budget drifts and communicating plans in an actionable timeframe.​


Ability to network at pace and ensure the relevant stakeholders are identified and informed in a timely manner.​

Ability to analyse data, draw accurate conclusions and communicate key messages succinctly.​

Robust P&L understanding and track record of delivering profitable sustainable growth. ​

Excellent communication and negotiation skills with proven track record of building effective relationships with complex senior leadership teams.​

Previous experience of working directly with Senior Leadership teams.​

Demonstrable experience of working within the context of complex, matrix organization.​

Strong stakeholder management skills and an ability to engage and influence at all levels within the organisation.​

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.