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Flows Manager- Trafford Park

Сфера деятельности: Operations

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Manchester

Страна: United Kingdom

A global brand with a history of innovation and ambition. Here at L’Oréal, we’ve made it our quest to deliver beauty for all. It’s an aim that has seen us expand into over 130 countries and to develop operations across every retail distribution channel too. And we can honestly say that our careers are just as diverse as our business. After all, at L’Oréal, nothing is impossible.  Our 38 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. This year we were also named one of the world’s most ethical companies by the Ethisphere Institute for the 8th time.


Flows Manager - Trafford Park


To manage the stock flows for the Distribution Centre, through strong leadership of operations teams and collaboration with 3rd parties.  Overall responsibility for the movement of stock both into and out of the DC. Your role as part of the Physical Distribution team is to ensure that efficiencies are driven through close management of supply, our internal colleagues, carriers and customers.  Your role is key, to delivering a top class service to the Order prep and Logistics Teams whilst analyzing and managing the service the DC receives from our 3rd party partners. You will be responsible for and will play a key role in driving a world-class safety culture. You are key to creating an environment of continuous improvement and a culture of Interdependence where colleagues can solve problems themselves, both large and small. You are key to making Trafford a place people are proud to work and will reinforce this by  regularly recognising your teams achievements.


You will: 

Ensure a safe work environment is maintained for all – Lead your team to an Interdependent Safety Culture.
Ensure optimal running of the DC flows function through leading and engaging the Flows team, planning required resources and workflows.
Ensure inbound compliance of suppliers UK & International.
Manage all direct carrier relationships including customer backhaul, establishing collaborative review schedule with clear performance measures.
Manage physical 3PL flows activity including receipt, storage, preparation and dispatch during peak activity periods (Christmas Gifting)
In partnership with other functions: Drive improvements in productivity, quality and safety.
Ensure the required level of service is provided to Customers
Track flows KPI’s, ensuring targets (inbound pallet compliance, carrier OTFR for deliveries) are met and formulate clear action planning for improvements.
Develop a flexible, trained and motivated team via excellent communication and regular performance review meetings.
Coach your Team Leaders to proactively develop themselves and their leadership style and empower them to drive improvements within the areas of their responsibility.
Actively pursue Continuous Improvement, improving existing processes and challenging current ways of working.
Share best practice with other L'Oréal DCs.
Collaborate with customer supply chain teams to prepare for peak periods, national holidays, promotions, launches, etc.
Manage all operational cost relating to Flows, using budget models and trends to control Labour and Transport costs.
As a member of the Site Leadership team, be a key contributor in making Trafford a place people are proud to work and reinforce this by  regularly recognising the teams achievements.

You are: 

A natural leader, you’re comfortable taking the initiative, dealing with ambiguity and managing team dynamics.
An organizational master, managing multiple agendas,  stakeholders, timelines doesn’t faze you
Communication is a natural forte, able to break down complex issues into clear and straight forward messages.
Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change
Only human. You’ll make mistakes sometimes but you have no fear of failure because you’re smart enough to learn from mistakes
Ambitious. You crave success and we’ll support you all the way. That way, we all win
Respectful. Whoever you’re talking to, you treat everyone the same
One of the gang. Even if you’re Superman or Wonder Woman, you recognize that teams are the real heroes. And so do we
Open. To new ways of doing things. To other people’s ideas
You. You’re real. And you’re true to yourself. We cherish and celebrate diversity so you’ll feel right at home whoever you are

You have: 

Experience of leading people and demonstrate a strong coaching style
Excellent communication and influencing skills with experience and credibility to build relationships across the business and your team.
Strong planning and organization skills with an ability to appropriately re-prioritize when it’s right to do so
Solutions orientated mindset with the ability to work accurately at pace and cope with ambiguity
Meticulous approach, demonstrating the highest attention to detail and completing tasks to the required standard
Positive attitude, self-motivated
Proven experience of process-improvement and creating a culture of continuous improvement
Strong analytical and problem-solving skills