Сфера деятельности: Information Systems
Тип должности: Permanent
Тип занятости: Full - Time
Место расположения: UK - England - London, Hammersmith
Страна: United Kingdom
The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.
Based in our Hammersmith head-office, you will be a key member of our fast paced L’Oreal UK & Ireland IT team, responsible for supporting our business with all their IT Service needs.
Customer Centric : As IT Services Manager, great customer service and outstanding employee experience are at the heart of what you believe in and in everything you do. You put yourself in your customers’ shoes and treat them as you would like to be treated, especially when they are having a “bad tech day”.
Dynamic : You thrive in a busy and dynamic environment, serving a diverse audience of more than 1500 staff in two markets, 6 office/warehouse location and in the field/retail.
Innovative : You are passionate about IT innovation and the value that the IT Services function provides to our business.
Expert : You are technically minded but when you speak to your customers, you do so in language they will understand. You explain and show, driving user adoption and value, not just deployment.
Great Attitude : You are a positive person with a “can-do” spirit, who smiles in the face of challenge and see simplicity in a complex world.
Organized : You are highly structured, focused upon efficiency / continual improvement, equally at home working operationally and on delivering projects.
Leader : You inspire your staff, foster a team identity/spirit and lead them to continued success.
Collaborative : You collaborate with the other IT teams to give a seamless service to our internal customers
Communicator : You are approachable and a great communicator, comfortable working with people at all levels within our organization.
Connected : You build your people network so that your business customers know you personally and see you as one of their key go-to people.
Putting it simply - You are the face of IT.
Alongside experience in a similar role, you should ideally be confident in demonstrating: