L’Oréal is the world’s number one beauty company, present in 130 countries across five continents and employing over 77,000 people globally. By the year 2020 the Group aims to recruit one billion new consumers globally as part of its universalisation strategy. The culture of innovation and entrepreneurialism is pivotal to the Group’s success and the success of its 32 International brands.
SENIOR NATIONAL ACCOUNT MANAGER –
ACTIVE COSMETICS DIVISION
The Active Cosmetics Division is the world leader in dermocosmetics, enjoying double-digit growth in the UK and Ireland for several consecutive years as a result of increased awareness and customer advocacy. The division includes five brands: La Roche-Posay, Vichy, Skinceuticals, CeraVe and Decleor. The brands are sold in healthcare outlets worldwide, including pharmacies, drugstores, medi-spas and physician’s offices. Our brands are developed and endorsed by health professionals, including dermatologists, pediatricians and cosmetic doctors.
You will be joining at a pivotal time when we are building a strong plan to expand our category growth above and beyond the double-digit growth from this year. 2021 will see the most ambitious plan yet, which will give you the opportunity to drive strong growth over the coming years for both the retailer and L'Oréal. This role present a huge commercial opportunity as you’ll be responsible for driving retail sell-out, growing market share & managing your P&L down to GM for Boots, our no.1 omnichannel retailer in the UK with high exposure to internal stakeholders. You will be responsible for ensuring our branding, POS and education is in line with our high medical and brand standards.
You will take ownership for all aspects of the day to day running of the account including the sales reporting, forecasting, cost and budget management as well as the NPD launches and promotion management. You will need to build strong relationships with your customer and key stakeholders across all functions of the division, and be able to create persuasive commercial proposals both internally and externally to drive your business forward.
•Be building credible and collaborative working relationships with your customer & key cross functional contacts, including supply, finance & marketing.
•Manage a customer-centric approach - Develop relationship with Boots trading team - growing and maintaining network, providing them with reliable, timely support and being known as the go-to partner for expert skin. Mutually develop and share strategies with the customer to ensure they are aligned for mutual growth and category growth.
•Animate an efficient multifunctional organization internally and externally - Drive the customer as a business leader, by animating peer functions: marketing, supply chain, controlling, category management, digital and finance.
•Sell brand & product propositions & negotiate commercial plans.
•Influence future retailer initiatives and collaborations; ensuring our brands maximizes all available opportunities in store and online.
•Develop your direct report and support Boots commercial team.
•Be accountable for the results of annual terms negotiations (JBP) Decided in alignment with CBM and Commercial Director. Drive new business initiatives and / or turnover in the account.
•Manage all lines of the P&L from, sell in down to gross margin, retail sell out and share your position in the market as well as SIT levels to ensure delivery of key KPIs both internally & externally
•Work with your brand teams to identify additional retail opportunities for the brand
•Highly numerate – strong analytically
•Strong negotiator & collaborative in your approach to customer relationships, someone who looks for a win-win opportunities with our retail partners
•Proactive, driven and tenacious with an ‘anything is possible attitude’
•Highly organized with prioritization skills.
•2nd rotation SNAM with experience in managing 1-2 direct reports
•Strong Communication skills – written and verbal
•Excellent presentation skills with attention to detail for creating sound commercial arguments
•Strong influencing skills – you will be required to demonstrate thought leadership as well as drive to execution
•Ability to build strong relationships, both internally and externally
•Experience in managing complexity within a fast-paced sales / retail environment
•Building selling propositions & negotiation strategies
•Monitoring sell in & sell out excellence
•Good analytical skills including competency with Excel and PowerPoint
•Excellent teamwork skills with proven ability to collaborate across multiple disciplines to ensure retailer success and ability to influence cross-functional teams