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Senior National Account Manager - Luxe Division

Сфера деятельности: Sales & Business Development

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: London

Страна: United Kingdom

The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people. Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005.  Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.


As a Senior National Account Manager, you will be responsible for driving retail sell-out and growing market share within your portfolio of customers both in store and online. You will take ownership for shaping the total chains group strategy as well as the individual retailer strategies; managing the P&L and building strong relationships with your key contacts, creating persuasive commercial arguments to drive the business forward. Your role is retail centric with 50% of your time being externally focused (20% client facing and 30% on retail centric planning and execution).  The remainder of your remit is to own retail forecasting, be the interface with cross functions to deliver the best commercial outcome for your accounts. 

Be building credible and collaborative working relationships with your customer / cross functional contacts
Develop retailer centric strategies for your channel ; identify joint objectives and build business plans for mutual growth
Influence future retailer initiatives and collaborations; ensuring the brand maximizes all available opportunities in store and online
Manage all lines of the P&L from retail sell out to sell in to ensure delivery on/above target for your retailer
Proactively create and manage your retailer budgets sell out forecast; identifying risks and opportunities and building contingency plans where necessary 
Support team development; coaching junior team members on best practice, delivery of targets, retailer relationships and commercial competencies

Educated to degree level (MA preferred)

Highly numerate – strong analytically
Strong negotiator & look for a win-win opportunities with our retail partners
Highly organized with prioritization skills.
Passionate about beauty business & retail and can demonstrate commercial knowledge of luxury market levers

Strong Communication skills – written and verbal
Excellent presentation skills with attention to detail for creating visually impactful presentations
Strong influencing skills – you will be required to demonstrate thought leadership as well as drive to execution
Comprehensive experience in a fast paced sales environment (either within an FMCG or retailer organization)