Сфера деятельности: Retail Corporate
Тип должности: Fix Term
Тип занятости: Full - Time
Место расположения: London
Страна: United Kingdom
The world leader in beauty, L’Oréal is present in 130 countries on five continents. Our 32 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men around the world. We want to bring beauty to all people.
Our ambition by 2020 is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires through continued digital innovation. L’Oréal encourages diversity and sustainable, ethical sourcing for all our products and we have reduced our emissions by approx. 50% since 2005. Our brands are leaders in beauty, and we are looking for you to lead the change you want to see in L’Oréal.
Luxury Products Division
Education Manager – Skincare – Lancôme (Maternity Cover)
Passionate about and an expert in skincare, you’ll be responsible for the education of this pillar to our Lancôme Beauty Advisors across all retailers. Great communication and engagement comes from working with brands you’re passionate about – great careers come from working for a company which is passionate about developing you. Discover both at L’Oréal.
Your principal accountability would be the creation, development and delivery of skincare training including materials and methods. This includes: basic discovery training, skin expert training, facial training, skincare sections of Seasonal trainings and coaching packs.
Development and Delivery of Skincare training including modules/materials/POS tools to reach company retail and service objectives
Working in partnership with whole education team, Marketing, Merchandising and PR among other teams.
Regular store visits to ensure training message is implemented by Area Managers -Retail and Education team, also to ensure education and coaching method is relevant to the business
Training and up skilling Area Managers -Retail and Education team on new modules and develop their coaching skills at point of sale.
Coach BA at point of sale in key cities by visiting the field once a month, evaluate the needs of future training and ensure the Education and coaching method is up to date and effective.
Evaluate effectiveness of training programs-report on improvement and impact on sales/service, feedback to Retail and Education Director and National Education Manager
Conducts needs analysis for new exciting trainings and integrate feedback in the preparation/revision of all Core Programs.
Determine new trends in Education and ensure trainings and tools are modern and interactive.
Maintain master files for all projects including finished pieces and final unit cost details.
Alongside experience in a similar role, you should be confident that you can demonstrate all of the following:
Strong communication skills, with an articulate manner
Competent with Microsoft Office, in particular PowerPoint
Great relationship building skills and the ability to network at all levels
The ability to work autonomously
Initiative and foresight
Energetic and enthusiastic with a team spirit
Skincare experience and knowledge as well as infectious enthusiasm for this subject
Show us that you already meet our competencies and you could be exactly who we need!