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Senior Process Expert

Сфера деятельности: Manufacturing

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: North Little Rock, AR

Страна: USA

Job Title: Senior Quality Process Expert

Division: L’Oreal Operations

Location: North Little Rock, AR

Reports To: Senior Manager, Process Expert

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L’Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

What You Will Do:

The Process Engineer works in the Quality Assurance department.  The primary responsibility is to provide processing expertise to the UP’s in developing the manufacturing procedures by which the formulation are produced. Processes are established through working closely with Research and Innovation (R&I) and Corporate Quality (Pilot) to understand composition, specifications, risks and mitigating those risks. The PE will process validate to ensure ability of the plant to produce within the specification provided using the process established. The PE will also use problem solving tools to support production unit in investigating non-conforming results and process optimization.

What We Are Looking For:

Required Qualifications:

  • Bachelor of Science degree in Engineering
  • Proven track record of strong leadership and communication skills
  • Strong Microsoft Office skills
  • Lean Six Sigma or other equivalent problem-solving methodology experience
  • Experience leading cross functional projects and teams

·       5+ years of experience in a manufacturing environment working with processing equipment and writing manufacturing procedures

General Job Duties

  • Work with external teams (US and France) to develop process specifications (SP)
  • Complete formula set in plant manufacturing system
  • Write manufacturing procedures based on the SP
  • Collaborate with safety, operations, and quality to complete risk assessment to review and mitigate risks associated with new formula production
  • Write and execute process validations and publish results with internal and external teams
  • Good knowledge of GMP/ISO requirements
  • Assist the operations in purchase and validation for new processing equipment
  • Ensure FDA compliance of process engineer related activities (validation of storage, validation of equipment, etc.)
  • Support quality and performance initiatives to improve metrics for the processing area
  • Share processing information with external groups for the development of SP’s
  • Support investigation of non-conforming batches
  • Track new products to ensure Product Availability Date
  • Actively engaged in safety, quality, and performance initiatives in the plant
  • Other related duties as required

Working Conditions:

  • Work flexible hours/shifts, as needed
  • Employees are required to wear appropriate personal protective equipment, including safety glasses, hairnets, gloves, and steel-toed shoes

Competencies Required:

  • Innovator
    • Share best practices throughout local area and L’Oreal Global
    • Thrive within a changing organization and fast-paced work environment
  • Strategist
    • Manage multiple priorities in a fast-paced, dynamic environment
    • Create and provide an environment in which employees can work safely and thrive
  • Integrator
    • Self-motivated and work independently and as a team member
    • Influence team and work well in a cross-functional team
  • Entrepreneur
    • Manage the plant’s assets to maximize our stockholders return
  • People Developer
    • Selflessly develop others
    • Build positive work relationships with all levels of the company
  • Implement and utilize the L’Oreal USA Behavior Charter and Simplicity Competencies


  • Demonstrate strong analytical and organizational skills
  • Demonstrate professional judgment and sound decision-making skills
  • Maintain a safe work environment and follow all safety procedures
  • Ability to communicate scientific information in a clear and concise manner
  • Demonstrate 100% responsibility regarding actions and reactions
  • Act as a responsible citizen in our company and community
  • Must be able to interact effectively – both internally and externally
  • Communicate effectively through listening for understanding, orally and in writing
  • Ability to manage in complex situation often needing to deliver innovative results
  • Demonstrated success in persuasion, influence, and negotiation skills
  • Demonstrate agility to thrive in a changing organization
  • Results oriented
  • Must be willing to travel overnight.

What’s In It For You:

  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs

To learn more about L’Oréal’s commitment to sustainability, please click HERE 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other.

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