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Manager, eCommerce Digital Solutions

Сфера деятельности: Digital

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения:

Страна: United States

Section 1: General Information

Job Title: Manager, eCommerce Digital Solutions
Function: Web
Division: Luxe
Supervisor Title: Director, eCommerce 
Location: New York, NY

Section 2:  Job Summary

The Manager, eCommerce Digital Solutions will be responsible for the scheduling and production of multiple Luxe eCommerce websites and interactive marketing initiatives. These initiatives include website builds, optimizations, and implementation of new functionality, marketing animations and special projects. S/he will be responsible for the cross functional timeline, as well as planning, executing and evaluating digital solutions to meet brand defined needs. Candidate will manage external vendors for creative (UX), production and development, and partner with multiple internal digital teams, to ensure projects are delivered on time and on budget.

The right talent will:

  • Have a history of successfully managing multiple digital projects within given deadlines and providing visibility to a broad cross-functional group of stakeholders
  • Have experience working with creative, production and development teams and be able to identify, prioritize and resolve issues
  • Have an understanding of web development lifecycle, digital UX best practices and an eye for design
  • Be a multi-tasker by nature, who can manage multiple processes with a high level of quality and consistency, always looking for opportunities to optimize the project management process to produce best-in-class experiences

Section 3:  Job Requirements

BS/BA degree required. 

PMP certification a plus

Minimum of 5 years experience in production for eCommerce

Minimum of 5 years experience in directly managing vendors

Highly proficient in the use of Microsoft Office (Word, Excel, and PowerPoint)

Knowledge in constructing online marketing programs, and web content management systems

Highly organized with proven multi-tasking ability

Strong analytical mind with process orientation

Attention to detail, customer-service orientation, and creativity in problem-solving

Strong written and verbal communication and presentation skills

Experience with Demandware (or similar ecommerce platform) a plus

Strong experience in web analytics tools such as Google Analytics, Coremetrics, CrazyEgg, Adobe Omniture, etc.

Experience working with common design software tools a plus; Adobe Creative Suite (Photoshop, Illustrator, Acrobat, etc).

Ability to recommend and implement solutions to usability problems required.

Ability to create functional spec documentation and/or graphic style guides as needed.

Profession in project management tools 

Section 4:  Judgment and Decision Making

This role will require strong time and team management skills to maintain the quality of both our internal and external deliverables.  Manager will maintain constant collaboration with brand marketing teams to support their product animations and launches. Sound decision making and interpersonal skills are a necessity. This role will require intermittent supervision.

Section 5:  Financial Scope

N/A

Section 6:  Key Duties and Responsibilities

 

Tasks, Duties & Responsibilities

% of time spent.

Total should = 100%

Project Management of site enhancement implementations and marketing animations. Maintain the process for feedback, proofing, corrections, signoff, and launch

20

 

Oversight of Web Development, Creative (UX) and Digital Production teams to ensure projects are delivered on time and according to scope

20

Collaborate with Digital site leads to ensure all site enhancements required to support promotions are executed on time and on budget

15

Work closely with Content Management team to ensure merchandizing and promotions are in alignment with forecasting calendar

10

Conduct regular calendar reviews with cross-functional teams and stakeholders to align on priorities and schedule

10

Own E2E UAT process for all on site enhancements, refreshes and product launches

10

Develop project management best practices and socialize with internal and external partners

10

Provide project status visibility to division and brand teams

5

Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email 
USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.