Job Title: Education Experience Manager - Redken

Division: Professional Products

Location: West Territory

Reports To: Director of Education

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Matrix, and Pureology.

What You Will Learn:

The Education Experience Manager (EEM) has the responsibility to effectively manage the planning and coordination of all brand events, experiences, activities and execution of salon education plans in a defined geographical territory.  The EEM role ensures that the level of support is consistently delivered and aligned with PPD/Brand standards. 

The EEM needs to build strong relationships with the education teams within the field, distributor partners and the corporate office through the collaboration and implementation of education and business programs, in-salon education to support increase in market share and new partner activities.

The EEM will work closely with the DOE, REM and DSD’S to plan and implement new partner programs in their designated territory.  The EEM is also responsible for managing the logistics and successful execution of education and ticketed events in their territory.  In order to achieve this, the EEM must exhibit excellent communication and organizational skills, negotiation skills, a diligent work ethic, flexibility, creative thinking and the ability to work independently and within a team atmosphere.

The Education Experience Manger will report to the DOE while working closely with the VP of Sales, all Field Positions and the Distributor Education Manager

• EDUCATION MANAGEMENT SYSTEM ADMINISTRATION
• Responsible for the effective scheduling and tracking of brand field based programs and in-salon education as it relates to top level salon education plans including specialty programs.
• Work with RE and DOE for planning and implementation, budgeting, coordinating and logistics for brand field based programs and distributor shows and events.
• Participate in sell-ins and sales meetings as directed.
• Manages contracted Artist bookings, contracts and expense reports through the Event Management System.
• Works with DOE to establish class qualification and artist selection for localized distributor education.   

• REGIONAL BUDGET OVERSIGHT
• Manages in salon educational fuel budgets for submission to the VP of Education and the DOE.
• Works with Salon Centric Education team to reconcile and manage budgets monthly
• Manage POs for the territory.
• Manage M43 orders for the territory.

• EXPERIENCE AND EVENT MANAGEMENT
• Works closely with DOE, RE, DSD’S and distributor to establish participation in and logistics of major distributor shows and training programs.
• Works with DOE to develop a 12-18 month educational plan for distributors
• Support setup, event logistics and breakdown for events as needed.

What We Are Looking For:

Required Qualifications:

• High School graduate. College graduates a plus.
• At least 3 – 5 years of event planning, education and/or professional beauty industry experience.  Management/supervisory experience is a plus
• Superior communication skills
• Vendor negotiation experience
• Ability to manage a high volume of activity, with adaptability to changing demands
• Knowledge of business and educational aspects of Salon Centric / distributor organization
• An understanding of Salon Centric / Distributor educational planning as it relates to class policies, use of field, contract trainers and event P & L
• Ability to plan, develop, and adhere to budgets, for all field training activity and T&E
• Strong organizational and time management skills
• Strong computer skills, including MS Excel/Word/PowerPoint (required) and SalesForce.com and/or SAP (preferred)
• Must live in designated geographical territory
• Ability to travel moderately (minimum 20%)
• Ability to be flexible and accept change and be a team player

What’s In It For You:

• Salary Range: $81,300 - $113,800
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) [*please keep only if applicable*]
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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