Функция: Розничные операции

Тип занятости: Полный рабочий день

Место расположения: Mumbai - Head Office

Страна: India


We have a suitable opportunity for the position of Key Accounts Manager (MT Food). This is an individual contributor role where one has to do analysis of market trends, business performance and its levers and make recommendations. The candidate should have minimum 4 – 6 years in Key Accounts Management or Retail (category, buying and merchandising experience). Added experience of handling Cash and Carry chains would be useful. Candidates with experience in FMCG (either Key Accounts or sales operations) or retailing would be preferred. The location of the job will be in Mumbai.

Job Responsibilities:

  • Develop Joint Business Plans along with customers through alignment of organizational and customer objectives
  • Build and manage relationships with key customer(s)  at the central, regional and store level
  • Develop and implement high level terms of trade through adoption of structured negotiation process
  • Channelize company and customer investments towards achievement of JBP objectives
  • Planning and execution of in store Point of Sale activities like creating impactful visibility and running promotional offers
  • Work with customer service to track orders, troubleshoot, and achieve customer service through Key Performance Indicators (KPIs)
  • Co-ordinate with marketing team in introducing best practices and bringing-in changes, which promote better brand saliency


Key Deliverables:

  • Attainment of business and brands goals set for designated chains / cluster

Key Competencies:

  • Modern Trade - Business understanding and ways of working
  • Analytical skills to do gap / opportunity analysis (category-wise)
  • Knowledge of evaluation tools to assess investments in visibility and promotions
  • Understanding of merchandising as tool to influence shopper’s choice

Key Relationships:

  • Internal: Modern Trade and Key Accounts Chains, Marketing, Sales Development,  Supply Chain and Regional Sales Team
  • External: Vendors


Physical Demands:

  • Located in Mumbai, with outstation travel of 5 - 7 days



  • MBA


L’Oreal is the No. 1 cosmetic group in the world today. For more than a century, the group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. In India since 1994, we have 18 of our global brands across consumer products, salon, dermo-cosmetic and luxury divisions. The DNA of L’Oreal is Innovation and also the passion that drives us for the future. Our Research and Innovation Centres in Mumbai and Bangalore is the sixth innovation hub for L’Oreal worldwide to fuel local market innovations. In our quest to win the next billion consumers, we are looking for talented individuals who can lead us on this mission. You can read more about us at www.loreal.com


L’Oreal is committed to creating a diverse environment and is proud to be an equal opportunity employer. L’Oréal strictly prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.