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National Account Manager - Directeur de Clientele

Сфера деятельности: Others

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Brussels

Страна: Belgium

National Account Manager Luxe Division


- Define a retailer/client strategy aligned with the commercial direction.

- Developing, following and handling a portfolio of retailers/client accounts with respect to the division's strategy and brands' business.

- Create an annual commercial plan taking into account levers for growth in order to reach the objectives ( sell-in, sell-out, PDM) and the the profitability of the brands within the account.

-Lead or participate to annual  negotiations in close collaboration with the other stockholders of the account.  Establishing a partnership and strong relationships with the account. 

-Establishing et implement the plan, including trade/ animation/ merchandising/ trainings. Measure the return on investment of actions and animations. Take charge of account development, with a priority on e-retail.

- Pilot the performance of the retailer account (P&L). Manage commercial agreements, contracts and invoices associated to brand. Prepare and lead the retailer's brand strategy meetings.

- Orchestrating and "coaching" all of the company's interlocutors. Exercising an authority of influence towards the field. Work closely with other account managers and sales teams. Represent the retailer/client internally and orchestrate all departments in relation with him

-Direct management of a team of Key Account Managers and one account support.


Professional experience and technical skills:

·       7 to 8 years of experience minimum including 1 successful KAM experience

·       Strong sales and negotiation skills

·       Industry background: ideally beauty (In Mass Market or selective) and open to any industry that deals with the on trade channel

·       Knowledge/understanding of high end / premium clients and consumers

·       Solid stock equations understanding

·       Experience in leading a team and strong people management skills

·       Experience in managing commercial contracts

·       Education: Bachelor's Degree

·       Mandatory languages: Dutch, French, English

Soft skills:

·       Strong leadership skills

·       Ability to lead and manage organizational change

·       Agility

·       Strategic mindset

·       Hands-on / on the field approach

·       Team player

·       International mindset


L’Oréal would like her personnel to represent the diversity of the Belgian society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.