Функция: Розничные операции

Тип занятости: Полный рабочий день

Место расположения: DE - Düsseldorf

Страна/область: Germany



The MUA (m/w/d) take business ownership, working 360° with other stakeholders to ensure sustainable business success and maximize sells by building brand awareness through make up expertise.

RESPONSIBILITIES

DEVELOP BUSINESS through SALES & EVENTS

  • Adapt Retail Education strategy according to the country Make Up strategy
  • Generate turn over and loyalty through competition, events and PR
  • Develop CRM at POS to build customer loyalty

DEVELOP BA’S MAKE UP EXPERTISE through TRAINING & COACHING

  • Adapt training material & technics (e-learning, memo card, in class pedagogy…)
  • Train and develop Make -up Specialists and BAs on products, selling-method, link & cross-selling
  • Coach Make-up specialists at POS  to ensure they are reaching KPIs

BUILD A COMMUNITY THAT SELLS through PR & DIGITAL

  • Animate a MU learning community with passion, building a team of make Up Experts that sells.
  • Influence internally and externally through community management : FB, Instagram, Blogs
  • Play a PR role, including in Digital

REQUIREMENTS

  • Advanced Make up Artistry
  • Sense of aesthetic
  • Great customer service
  • Deep ability to address customer concerns
  • Demonstrate empathy while constantly moving the client towards commitment.
  • Multitasking and Problem solving
  • Communication skills incl in social networks
  • Organization skills