Функция: Отдел операций

Тип занятости: Полный рабочий день

Место расположения: Croatia - Zagreb

Страна/область: Croatia

As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!



Join our successful team in L'Oréal Adria and apply for :


Physical Distribution Manager (m/f)


Based in Zagreb


The person in this role delivers to clients their orders in compliance with the Service Level Agreement defined by the subsidiaries and according to the Group best practices. Optimise the cost to serve (costs, deadline, quality) and ensure the management of related logistic activities (Co-packing, etc...) in order to ensure clients satisfaction.


Your impact in this role: 


  • According to the rules defined by the Service Level Agreement (SLA) between the subsidiaries/clients and the distribution Delivery Center, participate with the DOP and the Supply Chain Director of his/her Divisions to the definition of operating rules (quality, deadlines, transfer of information etc.)

  • Define the budgets and operating costs and size the needed resources to achieve the objectives

  • Steer the EHS policy with the QSHE of the site and ensure that objectives of the Delivery Center are met, especially concerning safety, quality and environment

  • Optimise physical logistics means and administrative flows in order to improve performance and ensure the stock reliability (stock-taking)

  • According to the organisation, participate to  the definition of new strategies regarding distribution and optimisation of the Physical Distribution with the sales departments, the clients and the Customer Care

  • Build and animate tools and performance indicators of the Delivery Center

  • Be responsible for the compliance of the Delivery Center with the local legislation enforced and with the Group rules

  • Animate relations with Social Partners

  • Recruit, develop and manage his/her team. Ensure the transfer of competencies and know-how and implement organisational changes

  • Negotiating and managing 3rd party logistics



Our ideal candidate:


  • Has University degree

  • Has 5 or more years of previous experience in similar positions

  • Expertize about warehouse & transport processes in FMCG industry; understanding of physical flows through supply chain (deliveries to modern and traditional  trade customers , retail business)

  • Good knowledge about local logistic network

  • Knowledge about stock & inventory  management

  • Experience in 3PL management

  • Experience in  warehouse management and logistic processes related to it

  • Usage of  business data for continuous improvement- knowledge of SIX Sigma and/or TPM methodology is an advantage

  • Excellent interpersonal skills and communication capabilities with positive attitude

  • Is business driven & eager for achieving and outperforming targets

  • Shows emphasis on proactivity and being independent in his/her work,  is able to present ideas

  • Has highly developed analytical skills

  • Nurtures the pioneering spirit

  • Controls risks and operates responsibly

  • Has a “make it happen” attitude with operational excellence and agility

  • Advanced Excel user; SAP is an advantage

  • Speaks English fluently





Local, regional or international career and development opportunities.

Amazing learning experience and support from our experts.

Learning the company culture, acquiring professional and technical skills, sharing experience and gaining expertise that are key to set you on the track to success and vital to L’Oréal growth.




Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.


If you are ready for this challenge apply with CV and cover letter in English

latest by 15th of December 2018


Only short listed candidates will be contacted.

All applications will be treated in the strictest confidentiality.