Функция: Дизайн студия

Тип занятости: Полный рабочий день

Место расположения: Illinois - Chicago

Страна: USA

Regional Education Manager – Chicago

Job Title: Regional Education Manager- Chicago

Function:  Education

Brand:  L'Oreal Professionnel

Supervisor Title:   Director of Education

Location:   Field Education/Remote

 

Job Summary

The Regional Education Manager has the responsibility to effectively manage education for L’Oréal Professionnel within their region.  The Regional Education Manager supports sales through education planning and execution for their top 30 accounts, participation in new partnership activities, as well as recruit and develop artists based on territory analysis. The Regional Education Manager is responsible for creating the ideal adult learning environment to help hairdressers become inspired and promote loyalty to L’Oreal Professionnel through implementation of in-salon or regional classes, and all other shows and events in their territory.  Regional Education Managers are responsible for budget management for all activities in the territories.   

Job Requirements:

·         High School graduate. College graduates a plus.

·         Current licensed cosmetologist with min. 5 years industry experience

·         Superior technical hairdressing

·         Superior sales and communication skills

·         Ability to analyze client business objectives and propose a solution that benefits both the brand and the client

·         Knowledge of business and educational aspects of Salon Centric / distributor organization

·         An understanding of Salon Centric / Distributor educational planning as it relates to class policies, use of field, contract trainers and event P & L

·         Ability to plan, develop, and adhere to budgets, for all field training activity and T&E

·         Strong facilitation skills

·         Strong coaching skills

·         Strong leadership skills

·         Strong organizational and time management skills

·         Must live in designated geographical territory

·         Ability to travel extensively (minimum 50%)

·         Ability to be flexible and accept change and be a team player

 

Key Understandings and Commitments:

·         Understand and embrace the L’Oreal Professionnel Culture and Philosophy.

·         Full comprehension of L’Oreal Professionnel Education and Training.

·         Participate in all corporate events inclusive of Divisional Meetings and Sales meetings.

·         Supports L’Oreal Professionnel events, special accounts and shows as directed.

·         Upholds L’Oreal Professionnel policies and procedures for all working relationships with salons.

·         Attends and participates in all L’Oreal Professionnel Artist Trainings.

·         Maintains technical competence under L’Oreal Professionnel standards.

·         Attends divisional meetings and sales meetings as directed.

·         Maintain the L’Oreal Professionnel Image as defined by the NYO.

 

Judgment and Decision Making

This position requires intermittent supervision as incumbent will be working independently the majority of the time in the field directly with our brand, distributor and account partners.

Essential Physical Requirements

Extensive travel within given territory (driving, flying, train, etc.), lifting of promotional materials and products up to 25 pound which may also require bending.

Tasks, Duties & Responsibilities

% of time spent.

Total should = 100%

·         TERRITORY EDUCATION MANAGEMENT:

Achieve, exceed annual education objectives and key strategic metrics and management of Fuel Budget, and T&E budget

Education Management of Existing Business:

·         Expert knowledge of top customers, industry and market

·         Lead the discussions, planning and execution of the education plans for all black elite and platinum level salons to drive sales and increase in salon market share.

·         Regular meetings with Top 10 Salon Customers in collaboration with LP sales team to align on joint priorities and reinforce education support to drive results.

·         Execution of National education initiatives including planning, management and ticket sales for Expert Network, Hair Fashion Event or Trend Events.

·         Recommendations and sales of Academy classes, Global Experiences and LPBF.

·         Provide quarterly updates to black elite and platinum level salons communicating new brand products and initiatives. 

·         Facilitate the following classes per needs of the salons and the territory: Fundamental Classes, Salon Emotion, the Brand Story (as defined by the New York office) and digital / social media classes.

·         Execute social media influencer activation & partnership opportunities to drive the social strategy and business. 

·         Expand L’Oreal Professionnel education reach through social media and education events

New Business Education Development:

·         Work in collaboration with LP sales, SalonCentric and DSS to determine the appropriate education strategy to achieve conversion in the most productive manner. 

·         Implement and execute education plan for new partnership conversions. 

·         Facilitate the following classes per needs of the salons and the territory: Fundamental Classes, Salon Emotion, the Brand Story (as defined by the New York office) and digital / social media classes.

·         Participate in New Partnership Events as the education lead of the event and/or managing the event logistic as well as the artist support.

50%

 

35%

 

 

   

 

 

 

 

 

15%

·         ARTIST RECRUITMENT, MANAGEMENT, DEVELOPMENT

RECRUITMENT:

·         Knowledge and communication of artist landscape through territory analysis of education needs in the market. 

·         Recruit artists in key markets where support is needed to grow existing business or in areas of high growth opportunity.

·         Conduct artist interviews and auditions as needed by the market. 

TRAINING & DEVELOPMENT:

·         Annual development plan calls with Level 1 and 2 artists in defined territory to help artists grow in their career and provide coaching and feedback.

·         Bi-annual artist trainings in defined territory to train on new product launches, key brand initiatives and skill based training in sales and facilitation.

·         Participate in monthly artist calls to update on key priorities and education / sales initiatives as established by the New York office. 

·         Work in partnership with the LP sales team to actively participate in sales training as established by the New York Office.

·         Actively participate in education / sales training as established by the L’Oréal Professionnel VP of Education.

 

30%

10%

 

 

 

 

 

 

20%

 

1.       ADMIN:

·         Monthly education status commentary for territory

·         Keep Outlook calendar current

·         EMS event entry for field/education activities utilizing SalesForce.com

·         T&E submitted in a timely manner as per policy

·         Monthly fuel Checkbook management to manage to achievement of fuel budget

·         Maintain Education Plans utilizing PowerPoint and/or MS Word

·         Complete necessary tracking as per request utilizing MS Office programs such as Excel

·         Pre/Post Key Meetings Recaps

20%

 

Competencies

1.  Sensitivity to Metier

2.  Demonstrates Entrepreneurship

3.  Achieves Results, with Integrity 

4.  Manages Complexity

5.  Leads with Human Sensitivity

6. Interacts Effectively

 



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.