L’OREAL TRAVEL RETAIL APAC

Artistry Manager – Makeup & Designer Fragrances

Key Job Accountabilities:

• Accredit as National Face Designer by brand DMI & Fashion house to support TR APAC Marketing events
• Promote MUP artistry to build brand authority, enrich in-store experience & drive sales Deliver training & coaching for GS/BA
• Identify potentials in the field & create a career development path (MUE) to motivate & retain talents
• Implement of regional education strategy based on the BU strategic framework
• Design training activities, exercises, and evaluations for consistent education solution delivery
• Develop TR Service Menu to drive business & enrich consumer journey Evaluate frontline team and individual performance to provide coaching and advice for improvement
• Be the ambassador of Armani TR APAC to support marketing events to increase brand awareness
• Develop business-driven/ advanced makeup training to uplift field team skillsets
• Develop training & digital learning modules to ensure the O+O training path
• Collaborate with Marketing for brand campaigns/ contests to create cross-learning opportunities
• Product forecast and launch plan, Field & customer insights, Monitor retail strategy and implementation of retail materials (service, advice etc.)

Requirements:

• Degree in Business, Education, or a relevant discipline
• Minimum 4 years of experience, preferably in the Beauty and Travel retail environment
• Minimum 4 years of Makeup training experience
• Minimum 2 years of Fragrance’s training experience
• Minimum 3 years of management experience
• Experience in China market is Plus
• MUST be fluent in Chinese verbal & written for Conducting training and training materials  
• Demonstrated strong communication and presentation skills to audiences of varying capacities is a must
• Excellent organization, negotiation, influencing skills is a strong plus
• Strong conceptual, analytical thinking, and problem-solving skills
• Has the aptitude and capacity to motivate, coach and train staff
• Strong sense of aesthetic sensibility and creativity, preferably having an in-depth product and brand knowledge
• Must have Can-do Attitude
• High sense of luxury and service excellence is highly preferred