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Sales and Training Executive (Houston South)

Сфера деятельности: Sales & Business Development

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения:

Страна: United States

Job Description Form

 

Section 1:  General Information

 

Job Title:              Sales and Training Executive

Function:             Sales - Direct

FLSA status:        Exempt

Division:              Lancome

Supervisor Title:  Regional Sales Director

Location:             Field Force/Remote

 

 

Section 2:  Job Summary:

Responsible for retail sales performance of a defined territory of stores (~20 Doors) and ensuring corporate goals are met both in offline and online retail sales.  Develop all relevant counter personnel on sales strategy to support Omni sales.  Conduct frequent Intersell Trainings for Beauty Department Associates to train advocates and encourage sales of Lancome in all retailers.  Contribute to sourcing, hiring and training of all branded beauty advisors.  Manage Beauty Advisors, Business Managers and Freelancers in executing RPA plans including events, promotional activities and launches.  Develop strong clientele followings in their stores including the use of social media and digital activations to promote awareness and engagement. 

The expectation is that the Sales and Training Executive will spend 80% of their time in the field.

 

Section 3:  Job Requirements:

1. Bachelor’s degree and minimum of 3 years' experience in cosmetic or retail management

2. Self -motivated, results oriented, creative, strategic thinker

3. Strong communication, presentation and organizational skills

4. Analytical in approach to identifying business opportunities

5. Proven experience in recruiting, hiring, motivating and training sales staff, with emphasis on strong engagement to build advocates in multi-branded departments while utilizing strong coaching skills

6. Results and Solutions Oriented

7. Minimal computer skills necessary - Microsoft Office (Word, Excel, PowerPoint, Outlook)

8. Well versed in Social Media/Digital outreach strategies to drive retail

 

Section 4:  Judgment and Decision Making:

The supervision required is close. There is daily communication between the Sales & Training Executive and the Regional Sales Director.

 

 

Section 5: Essential Physical Requirements:

Ability to lift and carry 30-40 pounds. 

 

Section 6:  Financial Scope:

Annual Budget Responsibility:  Personal T&E budget, Kinkos and Freelance budget for their given territory

Annual Revenue Responsibility:  $6+ million in volume

 

 

Section 7:  Essential Duties and Responsibilities:

Tasks, Duties & Responsibilities

% of time spent.

Total should = 100%

SALES

 

1.  In-store Retail Sales Driving

Coordinate seasonal events for national accounts. Plan and execute product launches, GWPs, and PWPs with store manager, department manager and business manager to ensure maximum visual effect and sales performance. Plan, communicate and execute all in-store events. Develop social media outreach in every store//counter and work with store PR. Create & communicate text and image files for teams to reach out to clients for all client outreach to maximize O+O sales plans.

50%                   

2.  Maintain counter quality and merchandising

Through the use of Yoobic, STEs are responsible for monitoring cleanliness of the counter display units and hold beauty advisors accountable for Lancome execution standards.  Execute and maintain all Lancome merchandising standards. Assist stores with stock and visual where needed to best support the business needs.

 

5%

3.   Maintain budget

Maintain seasonal freelance budget, including sourcing freelance makeup artists, booking for appropriate events and executing their payments within the seasonal budget.  Process T&E in a timely manner and within the guidelines.

 

5%

4.  Communication & Planning

Daily communication with Regional Sales Director regarding business performance and opportunities, including competitive feedback and feedback on L^ programs.  Daily and Weekly communication with stores regarding event performance, employee turnover and training (either in person or through conference calls/Teams calls).  Arrange seasonal business manager meetings, where appropriate.  Prepare and carry out seasonal retailer presentations, if applicable.  Participate in and/or organize regional retailer strategy meetings.

25%

EDUCATION/COACHING

 

5.  Training and Development

Develop, motivate and educate Lancome line assigned Counter managers and Beauty Advisors as well as Multi-branded/Intersell Associates through in-person and digital training programs

Actively plan, execute and follow up on seasonal training in all doors.  

Actively plan, execute and follow-up on new hire training using Digital Ecole and LL.com.

Train & Coach beauty advisors to increase sales by making sure s/he is fulfilling all the responsibilities and has appropriate knowledge on all key products. Teach beauty advisor how to maximize productivity by developing selling skills, customer service skills, booking events, mastering makeup application skills and product demonstration. Ensure all BA’s are trained and using Beauty Tech Devices.

Train & coach business and counter managers to become strong team leaders and in store coaches for their beauty advisors. 

Work closely with AVP – Client Experience and Regional Sales Director to ensure that training standards are being met. 

Make certain that beauty advisor representation reflects Lancome beauty advisor guidelines and L”Oreal diversity guidelines. Make certain we have brand advocates throughout the beauty departments (and other depts) through the development of strong relationships.

 

 

 

15%

 

 

Section 8:  Required Competencies:

Competencies

1.   Acts/Leads with Human Sensitivity

Demonstrates respect, develops others, enriches team dynamics

2.  Interacts Effectively

Listens and communicates effectively, actively networks

3.  Manages Complexity

Reasons from multiple perspectives, makes decisions

4.  Achieves Results with Integrity

Conveys energy, focuses on results, acts with integrity

5.  Innovates

Shows curiosity, imagines creative solutions, promotes team creativity

6.  Demonstrates Entrepreneurship

Takes initiative, focuses on customers, improves business performance, develops a vision

7Displays Sensitivity to the “Métier” of L’Oreal

Focuses on quality, builds knowledge of the beauty business, understands beauty

 

Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.