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Senior Manager - IT Americas Learning & Development Lead  

Сфера деятельности: Human Resources

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Berkeley Heights, NJ

Страна: United States

Job Title:  IT Americas Learning & Development Lead   

Job Summary: 

The successful candidate will play a pivotal role in accelerating L’Oreal’s Beauty Tech ambition, which is creating the beauty of the future, while becoming the company of the future.  

The IT Americas Learning & Development Lead is responsible for developing and implementing training initiatives that are aligned with IT and business priorities, and contribute to the development of our diverse IT population. In addition, this person will work closely with the Learning Transformation Teams in driving “Learning for All”, an initiative aimed at reaching our global goal of upskilling 100% of employees including creation and management of flex and digital learning programs. This position has matrix reporting to the Global Director of Beauty Tech Learning, Americas VP of IT HR, and local country Head of Learning. 

Geographic Location:  

This position can be located in the USA (Berkeley Heights, NJ), Mexico City, Mexico, or Montreal, Canada 


  • Passionate about learning and keen to be part of a company who values & invests in learning for its people. Experience in learning is preferred. 

  • Highly organized, able to work effectively with stakeholders as a business partner, to influence, collaborate, and consult with IT & the business, along with learning experts in order to effectively innovate the way IT employees learn 

  • Agile, and able to shift gears at a moment's notice 

  • Resilient, autonomous and able to achieve results in a fast-changing environment 

  • You have an appetite for new challenges and are not afraid to question the status quo 


Key Job Accountabilities & Goals: 

  • Activate & implement global learning programs in the Americas zone  

  • Partner with Global IT HR Learning Team to help establish an IT School of Excellence  

  • Liaise with global HR Learning to identify, discuss, and review potential partners to support the agile learning mission (including LMS partners, apps, and other resources)   

  • Ensure curriculum for L'Oréal IT is best-in-class 

  • Curate strong base offer of programs to establish participants foundational skills & understanding of IT concepts 

  • Maintain existing content to ensure it is relevant (100% of programs are updated to reflect current IT trends and needs)  

  • Maintain flexibility to add/delete programs based on employees’ needs and team bandwidth including the use of assessments to create programs and personalize training plans  

  • Help create case studies to highlight success and business impact of programs (monitor external requests for information as a proxy for success of external reputation) 

  • 100% in-target employee penetration 

  • Align with global IT team to ensure global consistency where appropriate 

  • Design and implement zone-specific programs based on Americas IT needs, ensuring alignment with the L’Oreal L&D philosophy and frameworks. 

  • Must understand the various digital tools, such as LMS platforms and the learning techniques, 

  • Must understand the technical aspects of IT architecture and system integration components. 

  • Identify and challenge the technical skills needs of IT employees. The training plan will have to integrate 50% of technical courses. 

  • The following new technologies will be mastered and at least understood: cloud, AI, design thinking, Blockchain, Big Data, IOT” 

  • Engage and Inspire employees through learning 

  • Foster a culture where learning is supported and employees are empowered to own their learning journey 

  • Conduct ad-hoc check-ins with managers a minimum of 2x/year to solicit feedback and ideas to improve manager support of learning  

  • Establish a more rigorous approach to employee communications from a total Learning perspective (with a focus on Learning for All) to improve employee understanding of the offer & professionalize the learning function 

  • Solicit participant feedback via online tools and participate in continuous improvement projects related to training or knowledge resources 

  • Help L’Oreal become a Fast & Agile Learning  company  

  • Identify opportunities for self-directed/flex learning across the Learning for Transformation team  

  • Manage and improve the full cycle of training operations: coordinate yearly learning plan, courses organization, review and validation of participant profiles, reporting and metrics (scorecard), and vendor management 

  • You are not required to facilitate the trainings in full, though the opening and closing is usually made by you 


What We Offer : 

  • You will be provided with training and coaching on learning and instructional design 

  • You will be assisted by a Learning & Development Intern  


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.