Сфера деятельности: Digital
Тип должности: Permanent
Тип занятости: Full - Time
Место расположения: Bangkok
At L'Oreal, Beauty is our passion and Innovation is fuel for driving us to the destination. As consumers' behaviors have changed a lot in the past few years from offline to online channel, L'Oreal as a provider, we have adapted ourselves in order to support consumers precisely.
Our E-Commerce channel has been expanded and we are looking for an experienced candidate who has solid background in commercial online to join a new challenging opportunity in the E-Commerce team.
Here are the scope of responsibilities, you will be exploring if you agree to join the team
Ø Mans Seller Centre and Responds to Consumer Queries in Live Chat
Ø Directs Consumers to right place (i.e. “Lazada Track My Parcel” on Homepage to track shipment
Ø Answer Consumer Questions on Brands/Products, whilst attempting to Convert and Upsell
Ø Proactively engages previous consumers with incentives/vouchers, to drive Repeat, New Trial and Annual Basket Spend. (legal clarification on data usage pending)
Ø Incentivises Consumers to leave Ratings & Reviews
If you think you are ready for the new exciting journey and you have qualifications matched with the below criteria, which are: