What you’ll do:

Sales & Operation

• Set sales targets at POS level to aligned with brand ambition in growth, market share & market ratio
• Develop and implement action plans and strategies to achieve sales targets
• Review & implement operational procedures and share best practice to maintain operational efficiency and effectiveness
• Provide sales reports and franchise analysis, field team KPIs & productivity reports with recommendations for management review

Beauty Advisor Management

• Ensure BAs adherence to brand’s policies and grooming guidelines
• Participate in recruitment of beauty advisors, counter coaching & developing BAs to ensure the achievement of productivity and sales targets
• Lead and motives field sales team to achieve sales targets & provide excellent service
• Support My Beauty Club engagement & support execution of Mystery Shopper action plan

Retail Excellence - Counter Management & update

• Regular store visit & present in field, ensure operation is smooth & effective
• Monitor brand(s) assortment, management of stocks & SLOB, OOS tracking
• Develop incentive scheme to motivate the field sales team to achieve sales targets
• Respect of brand merchandizing guideline & marketing plan
• Anticipate usage of tester, GWPs, sampling & well managed on counter
• Coordinate & execute promotional to drive incremental sales and follow up promotional budget & review promotion ROI
• Lead & monitor the execution of brand retail operations standards

Retailer / Market Intelligence

• Report relevant information from the field (new brands to watch, competitor footprint, distribution, promotion activities & events)
• Store level negotiation on additional generic space to increase share of voice 
• Manage store manager / team leader relationships

Who we are looking for?

• Passionate with prior experience in strategic planning to achieve sales targets & KPIs
• Strong business sense with analytical & problem solving skills
• People management & excellent relationship management skills
• Proactive, dynamic team player and able to work under pressure in fast paced working environment and meet deadlines
• Experience & passion in beauty and luxury industry is highly regarded
• Experience managing, motivating and inspiring field team
• Fluent in English, mandarin is a plus.
• 60% time spend in the field