Функция: Отдел операций

Тип занятости: Полный рабочий день

Место расположения: London - Hammersmith

Страна: United Kingdom

Executive Summary:

The Professional Products Division of L’Oréal is the leading light within the professional hair and beauty market, housing 8 very powerful and dynamic brands, which in turn offer year-on-year high performance innovations at the cutting edge of trends to improve the quality of hair colour, styling and hair care services. As a privileged partner of hairdressers and through educational initiatives tailored to each of the salons stage of development, the variety of brands within our portfolio enables salons of all kinds to express their personality and drive their business forward. 


Purpose of your new role:

Reporting to the Technical Development Director, you will be required to have a full and in-depth understanding of all products within the Professional Products Division in order to carry out extensive thorough and detailed tests. The accuracy of the practical results followed up by written reports on the analysis enable the brands to have optimum knowledge on product performance to support the salons in the servicing of their clients.

Key job accountabilities:

  • To systematically test formulae across the L’Oréal Professional Products Division in order to identify key properties and suitability to UK the market
  • To understand and carry out testing protocol
  • To improve and perfect hairdressing skills and knowledge i.e application techniques and doctrine execution in order to contribute to the creation of new doctrines
  • To gain a true understanding of colouration formulae, composition and performance potential
  • To fully understand the role of testing/education in a product life cycle
  • To conduct in-salon depositions across all brands, building relationships with key contributors from our client base
  • Gain knowledge of competitor brands through the use of their products and education process
  • Effective report writing with clear and focused objectives / needs
  • To organise and participate in International work shops
  • To organise and participate in focus groups with hairdressers
  • To provide regular up-dates for internal stakeholders i.e. the Salon & Consumer Advisory Department LPPD
  • To continue to develop the Technical Testing Department data base for models


Key Skills:

  • At all times promote general salon practice and respect Health & Safety best practice
  • Have a good working knowledge of Excel, Word and Microsoft Outlook to be able to write reports and prepare presentations
  • To have + 2 years as a Technical Consultant or Educator
  • Good interpersonal skills
  • Curiosity, patience and exceptional attention to detail


The network you would work with:

  • International Product Development Department               
  • Salon partners of the Professional Products Division
  • International Technical Directors
  • Development marketing teams and laboratories
  • Salon and Consumer Advisory Department LPPD


L’Oreal Benefits:

L’ Oréal strongly encourages the wellbeing of all of its employees by supporting a range of lifestyle benefits and regularly reviewing the wellbeing benefits on offer to ensure they are representative of our population. The offering/benefits include a cycle to work scheme, discounted yoga classes which take place at the Hammersmith office, discounted gym membership and a discounted dental insurance. In addition we take a pro-active approach to work-life-balance with a range of initiatives including summer working hours, and a monthly get together with a free bar to end the month. There is also an excellent quality restaurant and coffee bar at the Hammersmith offices which is subsidised.


Competitive salaries are offered based on individual experience and reviewed on an annual basis. There is also a profit share scheme which is paid annually as a bonus linked to turnover and profit, subject to the scheme rules. We offer 25 days annual leave on joining and this increases with service, in addition to eight days paid bank holidays. L’Oréal offers all employees the opportunity to join the contributory company pension scheme and life assurance scheme from day one and last but not least, significant discounts are offered across our employee product scheme.

Potential next steps following this role:

The experience gained in this role is undoubtedly crucial to the long term professional development of an Educator / Technical Consultant. After approximately 2 years in this role and subject to your previous experience you may be ready to take on a more senior role within the education function.

What we look for:

You set yourself demanding goals and demolish obstacles to achieve them, getting stuck in yourself as well.  Focused on quality and attention to detail, you will not compromise standards.  You probably think of yourself as an entrepreneur.

You define your own roles and constantly look for ways to exceed what has been asked.   A passion for exciting projects gives you the energy to succeed in a flexible, high octane company.


You value innovation as a business strategy.  You also try to keep up to the minute with current trends. Ultimately, you share our belief in flexibility as a way of life.


You are a real leader, creating a compelling vision and then communicating it with style and charisma.  You’ve always been comfortable defending a point of view.  You’ll thrive on the challenges that an international environment brings.


You feel that you have an aptitude for our profession through a true sensitivity to our products & our market. 

Passionate about beauty, you understand the importance of aesthetic quality, detail and the perfect choice of colour.