You are dynamic, curious, ambitious and passionate to beauty? Then this position is made for you! As a Customer Service Operator you will be the privileged interlocutor of clients and ensure the complete execution of the order-to-cash cycle.

Key Responsibilities:

• Establish a personalized relationship with the client in order to optimise the service level
• Proactively ensure order processing and follow-up until the delivery
• Efficiently answer to the clients requirements (deadlines, shortages, information, disputes)
• Record, analyse and follow up the disputes situations (complains, deductions, returns etc.) in accordance with the Credit Manager,the sales and controlling teams, and the physical distribution

Your Background:

• Higher education
• Good interpersonal skills
• Experience in customer service is a plus
• SAP knowledge is a plus
• Fast reaction, ability to listen
• Attention to details
• English intermediate

Our Commitment:

• An inspiring challenge with the n.1 Beauty Tech Company in the world
• Competitive remuneration
• Career opportunities and personalized development
• Professional benefits