Who we are?

Change is the DNA of L'Oréal; we are constantly leading the beauty industry to go beyond. In 1909, we began as a small store selling hair dye. Today, we have a portfolio of 36 international brands and a global presence in 150 countries. 

At L'Oréal, there are 7 Zone Business Services Centers supporting the Group. Our L’Oréal Global Business Services, with mission of providing excellence Finance Services, improving operational performance and processes continuously resulted in world-class Finance Services and catalyst for Finance Process Transformation, and delivering top efficient and effective processes whilst maintaining integrity. In order to transform our vision into reality we are working on the following 3 mindset pillars: DO THE RIGHT THING, DO IT RIGHT AND DO IT BETTER.

One of centers set up in Malaysia, we call it BEST in KL (BEST stands for Business Expertise, Services & Technologies), provides financial services to 20 markets within North Asia & SAPMENA (South Asia Pacific, Middle East & North Africa).

Why join us? 

L'Oréal Malaysia has been recognized as a Top Employer 2024 & 2025 by the Top Employers Institute! - Check it out here!

Overview of the role

L’Oréal is currently recruiting for a Project Management Expertise with well-rounded knowledge to manage an important project (NEO*) that will roll out in coming years among SAPMENA countries, which will impact the process/system/ways of working in BEST GBS.

*"NEO is our ONE Group solution to become the company of the future, and it unifies our work systems into ONE core backbone system powered by the latest technologies."

Key job responsibilities

The PMO is responsible for;

NEO Project Management 

• Set the frame and implement BEST GBS a portfolio of shared methodologies and KPIs, based on NEO project guidelines
• Work closely with NEO Region & Country teams, provides guidance to BEST team regarding NEO processes & methodology based on the inputs provided by the NEO Regional PMO team, and collaborates with all stakeholders to ensure NEO objectives are completed within the defined standards, budget, deadlines and quality requirements.
• Define, monitor and report the overall program planning, allocation of resources, governance activities and objective realization,  implement and use PMO tools and metrics to coordinate projects and track progress
• Manage interdependencies & assess risks impacting NEO via regular touchpoints for BEST scope
• Ensure alignment across NEO Region team, Country, across BEST different service lines 

Change Management & Process Knowledge

• In-depth knowledge of related systems and technologies (e.g SAP)
• Support change management associated with NEO process, people and technology solutions
• Facilitate development and training of BEST GBS staff on processes and related systems
• Work collaboratively with and gain engagement from key operational leaders to implement new processes and procedures 

Other strategic finance projects & continuous improvement initiative and implantation 

• He / she reports directly to Head of DEX (Delivery Excellence)

 If you are a Malaysian abroad and keen on exploring career opportunities in L'Oréal Malaysia, click here to explore incentives to facilitate your return Returning Expert Programme - MyHeart Portal

Who we are looking for

• 8+ years project management experience in finance/IT 
• PMP certification will be an added advantage
• Experience in a multinational working environment desirable
• Strong stakeholder engagement and management skills
• Driving for changes, high level of agility and adaptability 
• Continuous improvement mindset 
• English – fluent spoken and written