Develop and implement e-commerce strategies to maximize sales.
Manage product pricing and promotions.
Identify and pursue new business opportunities within e-commerce channels.
Acquire new consumers to the channel.
Manage channel P&L.
Marketing & Brand Building:
Collaborate with media teams and agencies on digital campaigns (on-site and off-site media).
Build activation plans and promotional activities.
Manage product listings and content.
Enhance brand visibility and reputation online.
Operations & Supply Chain:
Manage inventory levels with partners.
Work closely with demand planning team to build primary and secondary sales forecasts.
Optimize portfolio.
Manage customer order creation, credit processes (debit/credit notes/rebates).
Platform Management & Optimization:
Build and maintain relationships with platform partners (e.g., Amazon, Noon).
Optimize product listings and content for search visibility.
Analyze platform data to identify trends and opportunities.
Reporting & Data Management:
Monitor sales reports and analyze data by product, category, platform, etc.
Monitor and report on key performance indicators.
Stakeholder Management & Presentation:
Present e-commerce strategies, performance updates, and insights to key stakeholders, including divisional and corporate teams, management committees and zone teams. Secure buy-in and alignment on key initiatives.
Job Requirements:
Bachelor's degree in business, Marketing, or a related field.
5 to 6 years of experience in e-commerce account management, including strategy development and execution.
Strong understanding of digital marketing principles and e-commerce platforms.
Excellent analytical and data interpretation skills.