工作職能: Human Resources
僱傭類別: Full - Time
位置: Tampa, FL
Job Title: Manager– Employee Relations
Location: Tampa, Florida
Reports To: Director, Employee Relations
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer all persons around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
What You Will Do:
Drive Operational Excellence by ensuring the department is delivering customer service excellence to Human Resources Business Partners, COE (Centre of Excellence) team members, and employees by keeping a best-in-class service approach. You will handle the intake and aid of sensitive cases that may involve policy or ethics violations, non-compliance with established expectations leading to performance issues, or other employee issues requiring counsel.
This role will provide support on incoming calls, emails, and/or cases relating to the case types mentioned below. This role will have a strong partnership with counsel and advise employees, HR (Human Resources) Business Partners, or people leaders on escalated cases on employee relations matters such as ADA Accommodations, complaints and concerns, policy interpretation, performance management and progressive discipline. The selected candidate will handle ensuring proper and efficient process documentation to drive process consistency and reduce ambiguities or gaps in regulations and compliance related requirements. (i.e. responses to Dept of Labor inquiries, EEOC audits, etc.)
What We Are Looking For:
What’s In It for You:
Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
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Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.