Tasks, Duties & Responsibilities |
- Lead a team of technicians, continually encouraging 100% employee engagement
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- Participates in the recruitment and training of employees
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- Prepare and manage the quality agreement between L’Oreal and Contract Manufacturers (CM)
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- Prepare and manage technical dossier (Blue Book- BB) for CM production
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- Lead quality risk assessment & on-boarding process at new CM
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- Train CMs to ensure understanding of quality requirements
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- Participate in CM’s certification program (test delegation, control and process validation)
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- Develop training and train quality personnel on the use of new test methods
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- Disposition FGs, PCs, bulk, WIPs in WISE and block in FUSION if necessary
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- Work with CMs on the status of Quality Alerts
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- Initiate and follow up the corrective action process for nonconforming finished goods and packaging components
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- Manage reworks (at the DC or 3rd party) - rework instructions, Traceability list, re-control, release
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- Create purchase orders as needed ensuring to adhere to the approved budget
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- Secure all formula information per L’Oréal’s procedures
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- Create and implement quality procedures
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- Support DGO/Internal audits
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- Lead the approach of continuous improvement of quality: monitoring performance, analyze quality reports, monitor the change management
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