Job Title Senior Manager, Operations Development

Division: Professional Products Division

Location: Clark, New Jersey

Reports Into: Assistant Vice President, L'Oreal Operations Development, Professional Products Division

Who We Are:

• ARE A PIONEERING, AGILE CULTURE WITH THE SCALE AND MEANS TO MAKE A REAL DIFFERENCE

“Challenge the status quo, strong entrepreneurial culture, make a real difference from day 1”

• ON A RELENTLESS QUEST FOR INNOVATION, EXCELLENCE, AND CONCRETE SOLUTIONS

“Constant fast-paced innovation, shape the future of beauty”

• DRIVING IMPACT FROM INCEPTION TO MARKET LAUNCH

“Solve complex challenges, impact the entire innovation lifecycle, lead projects from start to finish”

• AN IMMERSIVE ECO-SYSTEM DESIGNED TO DEVELOP EXPERTISE & ACCELERATE YOUR GROWTH AND UPSKILLING

“Grow and develop beyond current expertise, industry-recognized certifications, work with the best talents”

• WHERE THE CAREER POSSIBILITIES ARE ENDLESS – AND YOU ARE IN THE DRIVING SEAT

“Shape your own career, interconnected with all the professions and expertise, leave your comfort zone, grow to your full potential”

Join us to create the future of beauty powered by tech!

At L’Oréal , we are shaping the future of beauty thanks to technology. Our global teams in tech accelerators, plants, and innovation hubs collaborate to create the beauty that moves the world. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet.

Be a part of our daring Operations team of over 20,000 exceptional minds. Here, you won’t just work on complex challenges; you'll help create sustainable and inclusive beauty alongside our visionary partners. Your role? Crafting, innovating, sourcing, producing, and delivering millions of products and services that touch every corner of the globe. It’s time to engineer the future of beauty!

At the Professional Products Division, our mission our mission has always been to bring professional beauty to all, by leveraging the expertise and creativity of hairstylists. This spirit of innovation and deep-rooted collaboration with hairstylists has always defined our DNA. We all have a clear mission: to bring professional beauty to all. This mission drives everything we do, ensuring that our products and services empower hairstylists to create exceptional and tailor-made beauty experiences. Our American brands portfolio includes Redken, Matrix, Biolage, Pureology, Mizani, L’Oreal Technique, Pulp Riot offering a range of haircare, styling and hair color products to respond to all expectations.

We are seeking an Operations Development Senior Manager for PPD to support package development and project management activities of new product innovations and transversal projects, based in our Clark, New Jersey Operations Hub for the US. Innovation projects are defined as new product developments with high complexity and/ or new technologies. Transversal is defined as projects to support service, capacity, value analysis, industrial strategy, sustainability and business continuity. As an Operations Development Senior Manager, you will have active participation and influence in identifying new opportunities that will result in effective cost reduction/harmonization programs for new or existing products.

What You Will Do:

• Develop and manage project timelines, identifying the key tasks and milestones and minimizing areas of risk to ensure on-time launches in compliance with the L’Oreal Quality system.
• Present innovation + transversal reviews and drive risk escalations to Operational and Divisional leadership teams
• Guide Marketing in new innovation product briefs and conception definitions to ensure design to Agility / Profitability / L’Oreal For the Future (L4TF)
• Engage Operations and cross functional stakeholder participation and ownership for transversal projects 
• Lead project review meetings and drive resolution of roadblocks impacting projects.
• Analyze and drive launch viability in terms of cost, timeline and sustainability (L4TF)
• Develop and maintain a professional knowledge of new or emerging trends within the PD discipline. 
• Drive risk assessment with cross-functional partners within Operations and Research and Innovation (R&I) to create and track mitigation plans and secure approval of sound, technical backup options to maintain project timelines.
• Partner with Marketing, Operations and R&I on harmonization, profitability and sustainability initiatives.  
• Manage plant transfers as requested
• Communication Link (between the Division & Industrial teams) 
• Manage projects through QCP (all aspects) 
• Feasibility Costs and COG analysis 
• Value Analysis support to plant and team 
• Research and Development coordination 
• Research and develop packaging components. 
• Manage project work as necessary or required. 
• Interface with all manufacturing management and associated or related functional areas. 
• Provide Development support to team members as needed on projects; example: guidance on feasibility costing as they relate to aesthetic choices to assure timely cost effective launch. 
• Meeting coordination, minutes & follow-ups  

What We Are Looking For:

• Bachelor’s degree in Packaging Engineering or a related technical discipline is required
• Minimum 7 years of experience in package/product development and project management, preferably in cosmetics, consumer goods, or related field is required
• Technical packaging experience is a plus
• Must be collaborative and able to create strong relationships with all cross-functional teams
• Proficient written and verbal communication skills to be able to influence effectively with all levels of our organization internally and externally
• Team-oriented with the ability to build strong relationships with cross-functional teams.
• Strong organizational skills to manage documentation, materials, and information for each project. 
• Continuously develop and stay updated on new trends and technologies.
• Ability to assume a leadership role in the Brand Development team and special projects as needed.
• Experience developing products for global markets preferred
• Proficient in Microsoft 365
• Travel to manufacturing facilities will be a requirement (10-15% of time)
• The ability to be onsite, in the office as this is an essential function of the position (required)
• Must be authorized to work in the United States on a full-time, permanent, ongoing basis, without the need for sponsorship now or in the future (required)

What’s In It For You:

• Competitive Benefits Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 days in Office, up to 2 days Work From Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning and Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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