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Sr Specialist – Employee Support

工作職能: Human Resources

職位類別: Permanent

僱傭類別: Full - Time

位置: Tampa, FL

國家: United States

Job Title:            Sr Specialist / Specialist – Employee Support

Division:             Corporate

Location:            Tampa, Florida

Reports To:        Head of People Services

 

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

 

What You Will Do:

The Senior Specialist/Specialist delivers customer service excellence while partnering with Human Resources and Payroll professionals to maintain a best-in-class service approach.  The position will provide services to the L’OREAL USA and SalonCentric employee population in the following but not limited:

 

  • Call Center
    • Answer and field all types of calls that come in – provide assistance and/or direction
  • Payroll Support
    • Closely partner with Payroll team as it relates to day-to-day support
    • Field employee and HR payroll questions to properly direct them to the right resolution
  • Data quality/Workflows
    • Audit/review and approve all transactions to ensure data quality and integrity to enable accurate data
  • Leave Management
    • Manage leave process between employee, HR, department managers and Leave Management vendor
      • STD
      • LTD
      • Parental Leaves
      • Workers Comp
      • FMLA
      • Military Leaves
  • Day-to-day Support
    • Provide One HR expertise and support to the HR community and employees
    • Trainers for HR on any system upgrades
    • Tuition Reimbursement processing
    • Employee Verifications
    • Unemployment Claims
    • Policy Questions & Compliance and Policy Acknowledgements
    • Time Off management (vacation, PTO, Summer Hours, WFH, etc.)

 

 

What We Are Looking For:

Required Qualifications:

  • Bachelors Degree
  • Years of Experience
  • Job Specific Experience/Skills  
  • Technical Skills (i.e., SAP, MS Office, etc.)
  • List Physical requirements of the role (i.e. sitting, standing, twisting, bending, physical in-office presence)

Preferred Qualifications:

  • Advanced Degrees
  • Relevant Industry Certifications

 

What’s In It For You:

  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs

 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.

 



We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.