Fonction professionnelle: Sales

Type de poste: Contrat A Duree Indeterminee

Type de contrat: Temps plein

Site: Hoofddorp

Pays: Netherlands

Mass Trade Sales Support

L’Oreal Dermatological Beauty

About L’Oréal

L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, La Roche-Posay, Garnier, CeraVe, Kérastase, Lancôme, Giorgio Armani and Vichy, we offer relevant products for every consumer.

Being part of the LDB (L’Oréal Dermatological Beauty) division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin. We are the world leader in Dermocosmetics, with international skincare brands recommended by healthcare professionals and distributed in healthcare outlets worldwide, including, pharmacies, clinics, spas, e-retailers…

Our portfolio is composed of 4 brands offering a wide range of skincare and haircare: La Roche-Posay, Vichy, CeraVe and SkinCeuticals. The products respond to all expectations linked to beauty and health of the skin: from dermatological and aesthetics skincare to natural solutions, from the most accessible ranges to the most premium ones.

Who am I?
As Mass trade sales support I am responsible for many different processes to proactively provide help  the Key-Account Managers (KAMs) within this team, so they can focus on their core activity. Mass Trade includes both e-commerce and our drug/parapharmacy customers. You are an important link between the KAMs and several other departments such as marketing, controlling and supply chain and ensure that all information exchange between these teams happen successfully.

My responsibilities:


The responsibilities include:  

  • Creation of new customer numbers 
  • Support on invoice dispute management 
  • Creation of Purchase Orders linked to COOP/ media investments 
  • Helping in assessing our ‘Fair Value Marketing Investments’ based on a template 
  • Credit note creation in cooperation with our CSO (Customer Service Operations team) 
  • Promo off invoice calculations (based on performance during a promotion) 
  • Out of stock follow up (communication based on information received from our supply chain team) 
  • Data integration in our local PowerBI dashboards used to track performance  


This year we will be launching a new B2B platform within our division. During the period leading to the launch you will work together with our Commercial Acceleration Lead to ensure a successful launch of the website. Your responsibilities will be linked to the administrative part of the launch.  

Responsibilities include:

  • Catalog Management : Manage on time integration of products and correct details on site, update product data and remove discontinued products. 
  • Website animation: Creation of Digital Content and Animations for the website (brand pages, banners, landing pages, pop-ups) in order to promote New product launches and animations. 
  • Adapt all local documentation and training material for the commercial team and keep this updated on the platform 
  • Defects Management: Create, track and update defects when a problem in Development environment  occurs and can't be solved at local level. 
  • Stakeholder management: being the link between our commercial team, marketing and training / business development teams to optimize content and customer journey, but also to create and implement yearplans and animations 

Our ideal candidate has:

  • At least 2-5 years of experience
  • Experience with fast and effective internal and external stakeholder management.
  • Experienced with PowerPoint and Excel
  • Fluent in English and native in either French or Dutch

Competencies required for the role:

  • Operational excellence
  • Pragmatic 
  • Hands-on
  • Collaborative
  • Service-oriented
  • Strong planning skills
  • Proactive
  • Good communication skills

What do we offer?

When you start at L'Oréal, you get a great deal of responsibility from day one. To develop, we offer an introduction program and an individual training program. Training can be local or at the global headquarters in Paris. An enriching experience where you will meet international peers.

And furthermore you will find with us:

  • An inspiring work environment with ambitious colleagues.
  • A healthy career perspective with good development and career opportunities.
  • Good secondary employment conditions, such as a 13th month, profit sharing, discount on medical expenses and a favorable pension scheme;
  • Discount on L'Oréal products
  • Nice extras such as various sporting company activities.


Finally, a great added value of working at L'Oréal is that you will be working with so many different people and functions. This offers you the opportunity to broaden your knowledge about different stakeholders. 


L’Oréal would like their personnel to represent the diversity of the Benelux society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.


A diversified workforce in every function and on all levels strengthens our creativity and our understanding of consumers and it enables us to develop and market products that are relevant

(Jean-Paul Agon, Chairman of L’Oréal)



How to apply

Are you ready for this challenge and do you meet the conditions?

Then apply quickly!


Do you want to know what it's like to work for L'Oréal Benelux?

Check out our LinkedIn page: