Fonction professionnelle: Operations

Type de poste: Permanent

Type de contrat: Full - Time


Pays: United States

 Section 1: General Information

Job Title: Team Lead I

Function: Physical Flows

FLSA status: Non-Exempt

Division: Consumer Products Division

Supervisor Title: Supervisor/Manager – Physical Flows

Location: North Little Rock, AR                     

Date: 01/23/2019

Section 2:  Job Summary

Responsible for ensuring that all order fulfillment functions are completed accurately and on time. Communicates to internal and external customers as required.  Control all outbound shipments for order accuracy, to meet the daily business needs.  Partners with leadership team to direct the work of the MMS operators and contractors.

Section 3:  Job Requirements (Minimum number years of experience, skills, certification and academic background required to perform this job):

Education:  High school graduate or equivalent

Experience:  1-3 years of experience in warehouse environment.

Knowledge/Skills: Use of Microsoft office

Section 4:  Judgment and Decision Making Requires good judgment and decision-making ability on day to day activities – Intermittent Supervision

 Communication skills, both oral and written, are essential to communicate to other associates in order to meet customer demands - Intermittent Supervision

Time management is key to meet deadlines –Activities fluctuate daily, during peak business demands time management skills ensure deadlines are met - Intermittent Supervision

Must be detail oriented and organized. With a focus on quality to ensure operational success, limit rework and satisfy customer needs –Intermittent Supervision

Must be able to Multi-Task- to prioritize activities and maintain scheduling demands during peak business periods. -Intermittent Supervision

Resource allocation statement for direction of work force

Section 5: Essential Physical Requirements (if applicable – i.e. lifting – exactly how much, bending, climbing, driving equipment):

Sitting/Computer Work-40%








 Section 6:  Financial Scope (if applicable):

Section 7:  Essential Duties and Responsibilities:

Briefly describe 5-8 primary duties/responsibilities of the job.  Please list these duties in order of importance and include the percentage of time spent or required for each activity.


Tasks, Duties & Responsibilities

% of time spent.

Total should = 100%

Execute outbound order picking to comply with the warehouse operations and capacities.  Be able to issue all daily, weekly and monthly activity reports.  Must have the ability to troubleshoot and reconcile inventory issues in the warehouse.  Must be able to troubleshoot TO creation issues in the warehouse.  Must have knowledge of ALPS in addition to the manual/auto case picking operations.




Ensure the accuracy of all shipping pallets and corresponding documents. Gather and maintain all data and records relative to picking activities. Enter data into systems.  Assist in resolving any order discrepancies. Collect all documentation for outbound freight and route to the proper record-keeping unit as needed.




Keep appropriate records and reports to guarantee that inventory control and security are maintained. Assist in physical inventories. Ensure proper stock rotation.



Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety. Comply with OHSA and other applicable standards. Report issues and problems to Management.  Coordinate as necessary with all other departments/functions.








Section 8:  Required Competencies:


1.  Listens and communicates effectively.  Must be able to accurately understand customer requirement/needs and communicate to all involved to direct timely actions and ensure operational success.


2. Focuses on quality –errors impact service to our customers and cause rework of activities.


3.  Focuses on customers – satisfying the needs of our customers is key to the success of the business


4.  The ability to follow directions with emphasis on safety is extremely important. Familiarity with MHE is required. Must be able to shift priorities easily.


5. Acts with integrity / demonstrates respect.


6. Multi taking is necessary to ensure that the activities are managed, prioritized and meet customer  requirements


Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.