Be the digital heartbeat of LDB — translating science-driven beauty into world-class digital experiences.
As Chief Digital Officer, you are the strategic bridge between business ambition and digital reality. You define and execute a bold, locally-rooted digital strategy that is fully aligned with division, zone, and cross-division guidelines. You inspire brands, empower teams, and orchestrate the full digital ecosystem — from media and data to e-commerce and advocacy — to accelerate LDB's growth at the speed of culture.
You are at once a Visionary, an Activator, and a People Builder.
MAIN TASKS & RESPONSIBILITIES:
Digital Strategy & Roadmapping
- Define and own the LDB local digital strategy, ensuring alignment with global and zone frameworks while adapting to local market specificities (CZ, SK, HU)
- Translate business objectives into a full-funnel digital roadmap, covering awareness, consideration, conversion, and retention
- Act as the primary digital sparring partner for brand teams, commercial leadership, and medical teams
- Monitor digital and media performance continuously, challenging the status quo with data-driven insights and actionable recommendations
Data, CRM & DDX
- Define the LDB CRM & Data strategy — from architecture and segmentation to activation and measurement — and oversee end-to-end implementation
- Leverage 1st-party data assets (patient data, HCP touchpoints, consumer data) to enable hyper-personalized interactions across the consumer journey
- Accelerate the activation of2nd-party retailer data- through data clean rooms and Retail Media Network partnerships - to unlock co-created audience insights, improve targeting precision, and generate measurable value from shared data assets
- Championdigital governance, privacy compliance (GDPR), and ethical AI use across all digital activations
Digital Media & Performance
- Set the LDB Media strategy — defining investment levels, full-funnel approach, and omnichannel synchronization across Paid, Owned, and Earned channels
- Oversee strategic media planning and buying for optimization and measurement (ROAS, GR, ROI, 1P spend %)
- Work closely with commercial teams to support Retail Media strategies, hero SKU campaigns, and Joint Business Planning (JBP) with key retailer partners
Advocacy, Influence & Communities
- Define and execute the Advocacy & Influence (A&I) strategy for both B2C (patients/consumers) and B2B2C (HCPs/dermatologists)
- Leverage influencer and KOL strategies to generate earned media and build communities around skin health and expert-led beauty
- Provide social media expertise to medical teams to amplify B2B2C activation and healthcare professional engagement
E-commerce & Omnichannel
- Support e-commerce development by providing digital expertise across transactional, social commerce, and D2C channels
- Own platform excellence — SEOto GEO, tagging, UX/CX optimization, and landing page performance — to maximize conversion across the funnel
- Foster strong partnerships with digital agencies, technology partners, and platforms (Meta, Google, Amazon, TikTok)
- Stay at the forefront of emerging technology trends (GenAI, AR/VR, Retail Media Networks, data clean rooms) and translate them into business-ready use cases
Digital Acculturation & Team Development
- Build a digital-first culture across LDB by championing learning, curiosity, and experimentation
- Own and drive the LDB digital upskilling roadmap in partnership with the GM and HR — creating internal AI & Digital Academies
- Lead, coach, and develop the LDB Digital team, fostering collaboration, accountability, and innovation
- Manage budget planning and optimization for the full digital scope
YOUR PROFILE:
- Education: BS/MS degree in Marketing, Digital, Business, or a related field
- Experience: 8+ years in digital marketing, with significant leadership experience at CDO or Head of Digital level
- Deep expertise in digital media planning and buying (full funnel, retail media, programmatic)
- Proven track record of building and leading high-performing digital teams
- Strong knowledge of MarTech ecosystems (CDP, CMS, social platforms, analytics)
- Professional English required — knowledge of local languages (CZ, SK, or HU) is a strong advantage
- Highly creative, excellent communicator, with a genuine passion for technology and innovation
WHAT'S IN IT FOR YOUR
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal.
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.