As our Kiehl's Store Manager in Budapest, you are the heart of our boutique, leading your team to deliver exceptional, personalized service and embody the unique community spirit of the Kiehl's brand. You will be responsible for the overall management and success of the store, driving sales while ensuring every customer receives the legendary Kiehl's experience.
You will be responsible for:
- Team Leadership & Development: Recruit, train, and motivate a team of Kiehl’s Customer Representatives, fostering an engaging and collaborative environment where they can thrive. Lead by example on the shop floor to drive maximum conversion rates and team performance.
- Driving Retail Performance: Analyze sales figures, set ambitious targets, and implement strategies to maximize store profitability and achieve Key Performance Indicators (KPIs).
- Exceptional Customer Experience: Lead from the front, ensuring your team provides expert skincare consultations and builds lasting relationships with both new and loyal customers.
- Operational Excellence: Oversee all store operations, including inventory management, visual merchandising, and compliance with company policies, ensuring the boutique runs smoothly and efficiently.
- Business Development: Take an active role in planning and executing events dedicated to acquiring new customers and increasing brand awareness.
What we are looking for
You are an inspiring leader with a passion for skincare and people, combining business acumen with a warm, welcoming approach.
Our ideal match possesses:
Store Management: Proven retail leadership and operations experience.
Customer Centricity: Dedication to service and building client loyalty.
Business Acumen: Ability to analyze data and drive profitability.
People Development: Skill in coaching and empowering a team.
Brand Ambassadorship: Authentic connection to Kiehl’s values.
Fluency in English: Essential for communication with your future manager and customers. So please share your CV in English!
What’s In It For You
- A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
- Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal.
- An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
- A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.
Who We Are
Within the L’Oréal Luxe portfolio, Kiehl's Since 1851 brings a unique spirit of heritage, science, and service. Born from an old-world apothecary in New York’s East Village, our brand combines nature-inspired, scientifically proven formulas with a tradition of personalized customer care. We are known for our community-focused approach and our mission to provide unparalleled service and effective skincare solutions for all.
We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.
