Job Title Director of Education, Pulp Riot  

Division: Professional Products Division 

Location: Hudson Yards, NY 

Reports To: VP Education, Pulp Riot 

Who We Are:  

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.  

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and to lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Matrix, Pulp Riot, Biolage, Mizani, L’Oreal Technique and Pureology.  

What You Will Do: 

The Director of Education for Pulp Riot will develop and implement a compelling education strategy that aligns with and amplifies the Pulp Riot brand strategy, establishing the brand as a leading voice in education within the professional beauty industry. This role requires a passionate and highly skilled individual with deep expertise in haircolor and a proven ability to develop and deliver engaging educational content for stylists across online and offline platforms. The Director will be responsible for driving brand engagement with the Pulp Riot Artist Network, managing the educational budget, and collaborating with other departments to achieve company objectives. 

Key Responsibilities: 

• Strategic Partnership & Content: Collaborate closely with Global and US Marketing teams to identify and develop US education content and curriculum.
• Artist Engagement & Leadership: Lead, mentor, and develop a high-performing team of pro advocates and educators. Create a community of highly engaged brand advocates through regular in-person and digital touchpoints. Provide guidance, support, and performance feedback to ensure consistent delivery of high-quality education.
• Program Delivery: Oversee the deployment of Pulp Riot educational programs across various platforms, including in-person workshops, online trainings, and both live and virtual shows & events.
• Train-the-Trainer Programs: Develop and implement training programs for internal and external educators to ensure consistent delivery of educational content.
• Industry Partnerships: Build and maintain relationships with key industry influencers, salons, and schools to expand reach and impact.
• Budget Management: Manage and optimize the educational budget, ensuring efficient allocation of resources and maximizing return on investment.

• Performance Measurement: Track, analyze, and report on key educational metrics to assess program effectiveness and identify areas for improvement.
• Innovation and Trends: Stay abreast of the latest haircolor trends, techniques, and technologies. Integrate new developments into educational programs to ensure stylists are equipped with the most current knowledge.
• Collaboration: Partner with Sales, Marketing, and other PPD and SalonCentric Education teams to align educational initiatives with overall business strategies and product launches.

Required Qualifications: 

• High school graduate, college degree preferred.
• Licensed Cosmetologist with extensive experience in hair color.
• Minimum of 7 years of experience in a haircolor education role, with at least 3 years in a leadership position.
• Proven ability to develop and deliver engaging educational programs.
• Strong understanding of digital learning and social media.
• Strong platform skills and presentation abilities.
• Excellent communication, interpersonal, and leadership skills.
• Experience managing budgets and resources effectively.
• Strong understanding of adult learning and facilitation principles.
• Proficiency in MS Excel/Word/PowerPoint
• Strong organizational and time management skills
• Ability to travel, which may be significant at certain times of the year (40%)

Preferred Qualifications: 

• Prior experience working with a distributor network is preferred.

What’s In It For You: 

• Salary Range: $138,500- $200,800
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs 

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! 

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. 

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