Job Title       Senior Manager WMS Business Expert

Division:        NA Operations

Location:      Clark, NJ 

Position Overview: 

The Senior Manager Business Expert is a Fulfillment Center business process expert that supports the knowledge transfer transition from a Warehouse Management Solution Implementation to an Enterprise Resource Planning Implementation. He/She will provide business process expertise and support to ensure the good adoption of an already designed global core model. 

Who We Are:  

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.  

What You Will Learn:

This role will provide you an opportunity to be part of the L’Oreal Supply Chain Transformation focused on modernizing our Supply Chain with a customer centric focus.

As the Sr Manager WMS Business Expert, you will support sites / divisions as they transition to the new ERP. You will be a solution expert for ODES, leveraging the Core and team of experts to:

• Go through a Major Transformation program inside of the world largest beauty company
  1. Opportunity to work across multiple business units and functions
  2. Major project communication
  3. Stakeholder management
• Work with our NA network of fulfillment centers, business, operations, planning and IT and project teams
• Develop tactical and strategic knowledge on an ERP/WMS integration    

Key Activities:

• Acquire working knowledge of SAP S4 Hana Global Template and Manhattan Active WMS Global Template and APO Planning Tool
• Active participation in analysis workshops to identify gaps between WMS and ERP (FIT sessions) Active participation in Design & Build sessions on how ERP will be built and integrated with WMS
• Ensure alignment to Core S4 Hana (NEO) global template and work with support from Core/Central team for gaps
• Review configuration, along with WMS consultant, to ensure WMS is properly connected to the ERP design
• Present the new solution & the change to local teams
• Provide knowledge to reporting and data team to help properly remediate existing reports
• Support and participate in creation and execution of end-to-end testing
• Defect resolution support during execution of user acceptance testing
• Support the training of corporate and site personnel on WMS solution
• On-site support and incident closure linked to remediation topics during go-live and hypercare of fulfillment centers
• Identifying enhancement/improvement opportunities for WMS template to better support ERP integration
• Communication between technical teams and business teams for understanding of program impacts on the business results

What We Are Looking For:

• BA/BS degree in Supply Chain, Engineering, Business or related field preferred
• Business Profile (“Métier”) with extensive experience and knowledge of logistics, especially warehousing and planning
• At least 7 years of related business experience
• Full English proficiency mandatory
• ERP, WMS and APO working knowledge
• Proven track record in meeting deadlines
• Ability to travel to DCs throughout the USA up to 35% of the time
• Possess well-developed communication (written and oral) and interpersonal skills 
• Able to effectively present complex solutions to technical and non-technical staff at all levels of the organization, across multiple cultures/geographies
• Strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently
• Collaborative and effective at building consensus across the organization
• Worked with multiple, cross-functional business area managers and stakeholders and influenced resolution of conflicting objectives 
• Resourceful and skilled at explaining and transferring knowledge
• Strong analytical skills
• Dynamic, energetic, pragmatic, solution-driven mindset
• Change management experience

** for Internal candidates - Preferred: Strong knowledge of L’Oréal USA organization, current SAP systems and processes

Additional Benefits Information As Follows: 

• Competitive Salary and Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)   
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)   
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)          
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)   
• Employee Resource Groups (Think Tanks and Innovation Squads)   
• Access to Mental Health & Wellness Programs   

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! 

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. 

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