National Account Manager -  KEY ACCOUNTS

As a NAM for PPD Key Accounts Ireland, reporting to the Ireland Market Director, you will develop the Growth Business Plan (GBP) for your customer portfolio in close collaboration with the Activation Manager, Education Manager & Regional Commercial Manager,  in accordance with the Division's strategy.

Location: Field

Grade: 5

Permanent

A DAY IN THE LIFE

Responsibilities include: 

•    Establish a partnership and close contacts with the leaders and decision-makers within your Key Accounts portfolio

•    Create a real proximity with the customer and be the essential PPD representative for the customer’s leadership and decision-makers

•    Turnover & P&L: develop, plan and ensure the execution of a business plan for your account(s), including turnover, market share, GBP, and trade marketing plan

•    Build a Growth Business Plan (GBP) for each customer in close collaboration with the channel Activation Manager and present the GBP during account negotiations

•    Ensure that the GBP is built on all growth levers: commercial agreements, marketing actions, education, merchandising, development opportunities, etc.

•    Translate data into insight into action, by leveraging available data sources, in collaboration with Activation and Category Management

•    Collaborate with your Activation counterpart on the Growth Business Plan communication and implementation with the account and internally 

•    Ensure the proper management of the budget for your account portfolio (sales forecast, negotiation and promotional budget, sell out budget) with the support of supply chain and channel controller

•    Prepare and lead the annual negotiations with your Key Accounts portfolio; establish the action plan necessary to achieve the objectives; ensure its execution and follow-up

•    Knowledge and understanding of your account portfolio and competitive landscape 

WHO YOU ARE

•    Entrepreneurial. Every single day, you spot opportunities to shake things up. 

•    Super creative. There’s no blueprint for the future. You’ll have to design it.

•    Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change.

•    Only human. You’ll make mistakes sometimes, but you have no fear of failure because you’re smart enough to learn from mistakes.

•    Ambitious. You crave success and we’ll support you all the way. That way, we all win.

•    Respectful. Whoever you’re talking to, you treat everyone the same.

•    One of the gang. Even if you’re Superman or Wonder Woman, you recognise that teams are the real heroes. And so do we.

•    Open. To new ways of doing things. To other people’s (sometimes crazy) ideas.

•    You. You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel right at home whoever you are.

You have:

•    Business driven and Customer Centric mindset

•    Knowledge of commercial strategy and experience working with National or Key Accounts

•    Excellent analytical and problem-solving skills: ability to analyse data and experience of working of sell-out forecast accuracy, consistency and control

•    Financial competencies & ROI driven: Customer P&L including discounts and investment management. Comfortable in working in excel and modelling scenarios. 

•    Experience of building relationships across an organisation and strong stakeholder management 

•    Strong planning and organisation skills with an ability to appropriately re-prioritise and change as required to meet deadlines

•    Strong communicator and comfortable building and adapting presentations to deliver compelling customer centric plans. 

•    A solutions orientated mindset with the ability to work accurately at pace and cope with ambiguity

•    Comprehensive understanding of the Irish Professional Hair market – ideal but not required. 

WHAT WE OFFER

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.

Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €41 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. 

In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We’re the founding Division for the L’Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L’Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products. 

HOW WE RECRUIT

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.