Key Account Manager

Location: SA and SSA

Job Description: Key Account Manager – L’Oreal Dermatological Beauty (LDB)

Location: Woodmead, South Africa Division: L’Oreal Dermatological Beauty (LDB) 

Reports to: Sales Director / Commercial Manager

Who We Are

At L’Oréal, we believe that our people are our greatest asset. We foster a culture of learning, growth, and innovation, empowering our teams to reach their full potential and drive our business forward. As a global leader in beauty, we are committed to attracting, developing, and retaining top talent who share our passion for excellence.

Job Purpose 

As a Key Account Manager, you will play a pivotal role in driving our business growth by developing and nurturing strategic partnerships with Pharmacies, Doctors and Distributor. You will be a trusted advisor, working closely with key stakeholders to understand their needs, develop customized solutions, and deliver exceptional results.

Key Responsibilities:

• Account Management: Build strong, long-lasting relationships with Pharmacies, Doctors and Distributor, becoming their trusted advisor and L'Oréal expert.
• Strategic Planning & Execution: Create and execute impactful annual business plans for your accounts, leveraging your understanding of commercial agreements, marketing strategies, and retail opportunities to drive growth and profitability.
• Negotiation & Deal Making: Lead complex negotiations with key accounts, securing favorable terms and maximizing profitability.
• Performance Analysis & Optimization: Continuously track account performance against targets, identifying areas for improvement and implementing data-driven strategies to optimize results.
• Collaboration & Communication: Work cross-functionally with internal teams (Supply Chain, Marketing, Finance) to ensure seamless execution and deliver a unified message to your accounts.
• Team Leadership & Development: Lead, motivate, and develop a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.

Technical & Professional Competencies Required:

• Strong Business Acumen: A deep understanding of retail dynamics, sales drivers, and the ability to develop winning account strategies that align with business objectives.
• Exceptional Relationship Building Skills: Proven ability to build and maintain strong, long-lasting relationships with key stakeholders at all levels.
• Analytical & Data-Driven Mindset: Highly analytical with a strong ability to interpret data, identify trends, and translate insights into actionable plans.
• Results-Oriented & Driven: A passion for delivering exceptional results and consistently exceeding expectations.
• Excellent Communication & Negotiation Skills: Strong written and verbal communication skills, coupled with the ability to effectively negotiate and influence stakeholders.

Education, Knowledge & Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field is required.
• A minimum of 3 years of proven experience as a Key Account Manager at a national level. 
• Advanced proficiency in Microsoft Excel is mandatory, with a strong command of data analysis techniques.
• Operational knowledge of SAP systems is essential.

What We Offer:

At L'Oréal, we believe in rewarding and recognizing the contributions of our people. We offer a competitive compensation and benefits package, exciting opportunities for professional growth, and a dynamic and inclusive work environment.

**We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio -economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

If you are a strategic and results-oriented individual with a passion for building relationships and driving growth, apply now!