Cargo: Marketing

Tipo de posição: Permanent

Tipo de emprego: Full - Time

Local: California - Newport Beach

País: United States

Urban Decay is seeking a Creative Operations Coordinator to join our team in Newport Beach, CA.


The Creative Operations Coordinator (COC) under the guidance of the Creative Operations Manager serves as the liaison between the Creative Services department and the organization by closely coordinating development and approvals on brand collateral & POS materials within established timelines. The COC’s role is to intake and review creative requests, ensure all relevant project details are included in order for design, copy and production teams to accurately execute and fulfill requests within the required due dates. The COC assigns projects in conjunction with Creative Department/Merch Department leadership, follows and promotes established process and continues to communicate with the requester, project stakeholders and the creative department if the project scope has changed or if additional details are required in order for the project to be accurately completed.


  • Collaborate with Creative Operations Manager to facilitate an efficient job request workflow for active jobs
  • Manage creative requests from job intake, review, assigning of tasks, tracking, communicating and completion using Robohead, our creative project management system. Ensure job requests include all necessary information for the creative teams to accurately complete the job on time and on brand based on established creative guidelines and messaging
  • Communicate with requesters on achievable timelines, prioritize and reprioritize tasks on a daily basis to accommodate high-priority initiatives
  • Assist in training requesters and project team members with Robohead, and additional project and asset management systems
  • Assign project tasks in Robohead to the appropriate team members. Strategically prioritize active and incoming projects on a daily basis by reviewing ever-changing priorities and communicating with creative and merch department partners
  • Negotiate and communicate with the requesters and the creative team to determine milestones and deadlines for each project. Ensure all deadlines are met
  • Proactively track and communicate changes and delays to all team members to promote transparency and efficiency
  • Build and maintain knowledge of past and current project scopes, requesters’ requirements, creative guidelines to facilitate creative needs.

These job responsibilities are subject to change in accordance with business necessity

Other duties as assigned


Successful employee should be adaptable in using their organizational skills to prioritize tasks and opportunistic in taking ownership of various projects.  Have the urgency to anticipate busy schedules and teamwork to communicate with other members of cross-functional departments to complete assignments on time and accurately. Possess openness in their problem solving and integrity in their research to effectively address the needs of the company. Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

  • Strong background in facilitating creative projects for different platforms in an agency or internal traffic department
  • Superior organizational skills, detail-oriented, able to manage multiple projects and meet deadlines and inspire others to do so are essential qualities
  • Previous experience and knowledge of traffic systems within design/marketing agencies, or in-house departments is necessary
  • Ability to work independently in addition to partnering and supporting fellow team members and cross-departmental stakeholders to achieve desired results
  • Solid understanding of project management concepts including project deliverables, milestones and scope to complete each request accurately and on time
  • Ability to act intuitively, while following established guidelines and process
  • Ability to multi-task, remain fliexible and prioritize in an evolving, high performance incredibly fast-paced environment
  • Positive attitude and motivating diplomatic personality required.


·         May occasionally lift and/or move up to 25 pounds


Education/ Experience/ Licenses or Certifications:

·         Four year degree strongly preferred, equivalent experience will be considered

·         1-2 years previous experience in a similar position coordinating and trafficking creative projects


  • Basic MS Office Software knowledge
  • Basic Adobe Illustrator, Photoshop, InDesign and Acrobat knowledge

·         Experience using Project Management Systems – Robohead, Basecamp etc.

·         Basic experience with or similar online file sharing systems

About Urban Decay Cosmetics

Our story opens in the mid-‘90s, when pink, red and beige enslaved the prestige beauty market. Flying in the face of this monopoly, Urban Decay unleashed a line of lipsticks and nail enamels inspired by seedier facets of the urban landscape.  The vibe since day one?  Beauty with an edge™.

While we’ve grown like crazy since then, we haven’t stopped experimenting. We now offer an endless array of high-performance cosmetics, from velvety-soft shadows (including some of the industry’s bestselling palettes) and creamy, badass lipsticks to weightless complexion products and high-tech setting sprays to make your makeup last all day.

 Urban Decay is the leading, trend-setting cosmetics company that extends employment opportunities to those individuals who are just as passionate about working in the industry as we are. Our company's success and growth allows us to search for highly talented and extremely dedicated individuals who are eager to join our team.

We are part of the L'Oréal group. Find out more about our parent company online at:


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.