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Key Account Relationship Specialist - L'Oréal Nordic - Copenhagen

Сфера деятельности: Supply Chain

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Copenhagen

Страна: Denmark

Calling all innovators, disruptors, and dreamers! 

Join L’Oréal, the world's #1 beauty company present in over 150 markets. For over 100 years, we’ve been transforming, fueled by data, tech, innovation, and science. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet. Do you want to be challenged and developed within your area of expertise? Then you might be just the one we are looking for to strengthen our team as the new Key Account Relationship Specialist in Copenhagen.
 

Do you want an exciting and diverse job in an international and dynamic working environment? Are you ready to challenge the status quo and think out of the box? Do you have an entrepreneurial spirit and dare to take responsibility? 

 

Your mission…

As a Key Account Relationship Specialist, your role is to manage the order-to-cash process for assigned customers in the Nordic market. You are coordinating all the activities from the order collection to the customer invoicing taking into consideration customer-specific needs and ensuring that the communication flows are well established internally and externally.

 

You will...

  • Manage order processing and invoicing for your customers
  • Have overall responsibility for communication with your assigned customers, as well as internal stakeholders on customer-specific matters
  • Manage the customer claims, returns, and credit note process
  • Manage the customer relationship in a proactive way
  • Do customer-specific reporting and other tasks
  • Work on continuous improvement of existing processes in close collaboration with all relevant stakeholders.

 

Your profile…

  • You understand Supply Chain processes, specifically the Order-to-cash process
  • You have a continuous improvement mindset and take the initiative to drive improvements 
  • You work proactively, catching and reducing potential issues before they happen
  • You have strong communication skills
  • You have strong technical skills in IT especially in Excel
  • You have a high level of SAP knowledge
  • You can plan and prioritize your own work efficiently, taking into account important deadlines and service standards
  • You are fluent in English and Swedish. Finnish is an extra advantage, but not a requirement. 

 

We are looking for our Key Account Relationship Specialist to start 1st of May 2024The employment is permanent and located in our Copenhagen office. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply! We welcome everyone to apply for a job at L’Oréal no matter your gender, ethnicity, physical abilities, religion, or sexual orientation.

 

What’s in it for you?
 
We offer you a great level of responsibility from the very start, challenges, and opportunities including an individual career plan, coaching leadership, an extensive catalog of training and e-learnings, competitive personnel benefits, modern offices, and a dynamic and international working environment with engaged and skilled colleagues. Our Nordic organization counts close to around 950 employees based in the four Nordic capitals, Denmark being the Nordic headquarters and counting 500 employees, L’Oréal Sweden with 230 employees, L’Oréal Norway with 140 employees and L’Oréal Finland with 100 employees. 

 

Who are we?

Leading the world in beauty and pioneering the world of beauty tech; we have more than 90K employees across 150 countries on five continents and have a unique international portfolio of 37 brands. The Group generated sales amounting to 41.18 billion euros in 2023, and e-commerce accounted for 28% of the Group’s sales. We push boundaries and move fast globally to stay ahead of the game. As the market leader, we continuously deliver innovation and digital solutions that can bring beauty to all people around the world. L’Oréal truly embraces entrepreneurship, and you’ll have the chance to conceptualize ideas and bring them to life in an agile way not least through continued digital innovation. Your job will be your innovation playground.   

What we do at L’Oréal always has a big impact. At L’Oréal, we define success as making a positive, conscious impact. We’ve been recognized as the World's most ethical company in the world by Ethisphere®. For the seventh time in a row, L’Oréal has been recognized as a global leader in sustainable development by the international non-profit organization CDP® in three areas: combating climate change, sustainable management of water, and protecting forests, for the fourth year running. In 2022, L’Oréal was for the 6th consecutive year recognized by the Bloomberg Gender-Equality Index (GEI) for having successfully created an inclusive and equal work environment. We believe diversity fosters creativity and accelerates innovation. To ensure that our products meet the needs of every form of beauty in every culture, our team members must be as diverse and inclusive as the world itself. For us, our job is more than just a job, it is about building a better future for others and our planet.   

Freedom to Go Beyond. That’s the Beauty of L’Oréal.