ABOUT THE DIVISION:

At L'Oréal Professional Products Division, we have more than 110 years of avant-gard to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste. We create unique experiences in every channel, just as unique as you are. 

We are looking to recruit for an E-Key Account Manager to support our brand growth with a leading and growing marketplace/online retailer.

ABOUT THE ROLE:

• Daily management of the online retailer account with a particular focus on SKU NPPM management, e-merchandising, inventory monitoring & supply
• Manage the account relationship & to work on an effective planning process to ensure alignment on joint business plans
  • Build a holistic understanding of the customer and how our brands can accelerate recruitment within platform
• Create and maintain an online e-business plan: e-promotional calendars, product exclusivities, cross selling mechanisms, data ownership within ecommerce 
• Drive the relationship with partners to ensure synergies between the brand’s own digital activities and those of the online retailer
• Work closely with other internal departments (supply, category management, media, finance & marketing) to define the consumer experience, e-merchandising strategies & performance media drivers
• Manage, analyze and draw conclusions on specific e-commerce KPIs  
• Build accurate forecasts and drive account results by planning all sales growth drivers accordingly.  
• Activate the right business drivers by tracking and drawing conclusions from e-commerce KPIs (unique visitors, conversion rate, profit optimization).   
• Work closely with our media managers & agencies, to determine the best in class “search” results for our products, using qualitative content to leverage media investments and social presence 

ABOUT YOU:

• Experience managing accounts within the online retailer space  
• You will be a natural collaborator with a strong analytical mind-set which would enable you to influence those around you to drive your account growth. 
• You will possess excellent gravitas and strong communication skills to be able to articulate a clear vision effectively in partnership with your key account/s to achieve mutually beneficial commercial outcomes. 
• Your commercial approach and digital savviness will set you apart as will your conviction and resilience to work within a fast-paced agile environment.   

ABOUT THE PERKS:

• Profit share, Life Insurance and Income Protection
• Hybrid work environment. Enjoy WFH 2x days per week
• On-site gym, café and staff shop at our St Kilda Road Office
• Access to Health & Wellbeing Programs throughout the year
• Corporate & Staff Discounts, as well as annual product allowance

ABOUT L’OREAL AUSTRALIA AND NEW ZEALAND 

L'Oréal ANZ is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [email protected] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF). 

L'Oréal ANZ acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.